Client Knowledge Base

How come there are sometimes two ETAs listed?

Written by Knowledge Base | Mar 21, 2022 7:44:03 PM

The original update is based on the service provider's estimate when they are awarded the job. As the job progresses, this number may be updated either based on truck location or manually by the provider. If an updated ETA is supplied, both the original and the new ETA are displayed. 

The original is shown in parentheses. The updated ETA is listed first.