Client Knowledge Base

How do I cancel a mobile mechanic job in progress?

Written by Admin | Aug 11, 2023 6:57:39 PM

How do I cancel a mobile mechanic job in process?

Job update button makes it easy for you to quickly and digitally cancel a job.

How does it work?

Job Update Button is available on both Swoop Desktop and Mobile as well as Towbook. To request a cancel digitally, just click on the three dots next to the job you need to update, select Cancel job, a reason and click submit!

Here are Quick Start Guides with more detail:

What Happens Next

After you request a cancel, we'll take care of assisting customer. The job will be removed from your list and you and your team can get on to the next job.