Getting Started, Usage Insights / Complaints
In the infrequent event that a policyholder complains about ERS service, the event will be tagged with the "complaint" in RoadsideAID.
You can filter overall metrics by complaints to see frequency and learn more about them.
Quick access to connect with our team
Use this form to send an email to our team. An Agero representative will promptly reach out to assist you.
To request a callback, please click the phone icon in the top right and select callback.
If customers need help submitting a roadside assistance claim, advise them to call 877-627-5757.
