This latest release delivers several essential backend changes that help enable better simplicity and transparency for Accident Management cases. While these changes do not change adjuster interface or workflow, they are core elements to larger projects that will deliver a better user experience.
Fixed an issue where client notes are updated for certain crash cases, so information now provides better visibility on these events.
Improved the case status tracker by mapping more status items, making it easier to follow case progress.
Updated job status updates to include extra client information, providing more details when jobs change status.
Improved how tow miles are tracked and tested, making sure this information is accurate and easy to check.
Updated the wording in the case status tracker for certain workflows, making instructions clearer.