Agero Insights

Preparing for Summer Travel with innovation & optimization

May 10, 2022 | Chris Small - VP, Product

When it comes to car travel, summer is always busy and this summer is expected to follow suit. As we well know, when travel increases, so do flat..

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Extending Our OEM Partnerships to Seamlessly Support Recalls

March 28, 2022 | Jeff Bohn - Product Manager

Supporting the full automotive lifecycle means supporting customers from their first test drive all the way to vehicle trade-in, with every big and..

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How to engage with the right roadside customers at the right time

March 22, 2022 | Frank Klemovitch - Senior Director, Product Management

When a mechanical failure occurs, customers often require a tow and a repair to resolve the underlying issue. Our goal is to make this experience as..

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Industry Solutions: Improving Efficiency with Vehicle Transport

March 14, 2022 | Rob Hawkins - Senior Product Manager

In the wake of COVID-19, a large percentage of car sales have moved online. In fact, our internal 2021 survey found that 40% of 2021 new and used car..

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Agero’s Dana Kinsella Wins Bronze Stevie® Award In 2022 Stevie Awards for Sales & Customer Service

March 1, 2022 | Kate Patty - Public Relations Manager

Medford, Mass. – March 1, 2022 – Agero, whose leading B2B software and services enable auto manufacturers, fleets, insurers and others to support..

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An Increased Need for Accident Management Efficiency

February 25, 2022 | Mubbin Rabbani - Senior Director of Product Management

Minimizing loss costs and expenses, cycle time, and driving a positive policyholder experience are key objectives to making any accident management..

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How Thoughtful Roadside Implementation Leads to Successful Launch

January 11, 2022 | Richard Cammett

Standing up a new roadside program can be a daunting process. No doubt there are many steps to a successful launch, but between our proven..

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Built In Honors Agero in Its Esteemed 2022 Best Places to Work Awards

January 5, 2022 | Kate Patty - Public Relations Manager

Company Earns Placement on Four Lists Across Boston and Bay Area

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Enhancing Omnichannel Customer Support with a Virtual Chat Assistant

January 4, 2022 | Machu Latorre – Senior Product Manager

When supporting drivers during a roadside event, there is not one right way to ensure customers get the help they need. Instead, the best practice is..

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Operationalizing the Exception on Swoop

December 6, 2021 | Roschelle Lowe - Group Product Manager

We know a thing or two about helping customers on the side of the road. After supporting millions of customers every year for decades, we see the..

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