February 7, 2024 | 4 min read

7 Tips to Stay Safe During Roadside Events

Christine Nguyen - Marketing Communications Specialist

Flat tires, jump starts, and tows are all common roadside events that a majority of drivers have either witnessed as they’re driving or experienced firsthand. But what’s also common (and frequently overlooked) are the major dangers associated with roadside events that can lead...   Read Full Story

January 16, 2024 | 4 min read

Agero Applauded by Frost & Sullivan for Bolstering Driver Safety, Reducing Costs, and Elevating Customer Relations with Its Market-leading Position

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

With its legacy of digitalized driver assistance services leadership, Agero's compelling value proposition underpins its sustained success.   Read Full Story

January 9, 2024 | 3 min read

Built In Recognizes Agero as a Top Workplace in Its 2024 Best Places To Work Awards

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

Agero honored among Boston’s Best Large Workplaces, marking fourth consecutive year of recognition for the company   Read Full Story

December 18, 2023 | 7 min read

After the initial charge: The Post Purchase Experience for EV Drivers

Shana Cooper - Senior Director, Product Marketing

From gas station protocol to when to get an oil change, the majority of today’s drivers have learned the basics of how to maintain and operate vehicles through the lens of internal combustible engines. And while there have certainly been major updates and changes throughout the...   Read Full Story

December 8, 2023 | 4 min read

Maximizing the Potential of Usage-Based Insurance

Matt Clarenson - Director of Product, Accident Management

Usage-based insurance, or UBI, is gaining traction with drivers due to the cost savings they can deliver for policyholders. These programs reportedly save drivers 10-15% annually, so it’s easy to see why they are gaining popularity. This is especially relevant considering the...   Read Full Story

November 10, 2023 | 5 min read

NPS 101: Why Net Promoter Score should inform your business strategy

Christine Nguyen - Marketing Communications Specialist

As insurance agents, you know that the most productive way to maintain and expand your book of business is to ensure that customers are satisfied with your products and services. And the best way to achieve this is to solicit feedback directly from customers themselves.   Read Full Story

October 12, 2023 | 5 min read

Best Design Practices for Digital Roadside Intake

Daniel Yang - Product Manager

Most customers experience a roadside event once every 2 years. Even then, many customers don't use their roadside assistance program at all, or use an old fashioned 800 number because they forget or don't know how to use a digital option. Given the infrequent and chaotic nature...   Read Full Story

August 10, 2023 | 5 min read

Why driving is more dangerous than ever and how to prioritize driver safety

Jake Wright - Product Marketing Manager

Our data is telling an alarming story - driving is more dangerous than ever. We have reported in the past how driving behavior changed during the pandemic, leading to a spike in fatal accidents. Today, with an increase in bodily injury claims, more severe injuries, and a...   Read Full Story

July 28, 2023 | 4 min read

Roadside Reinvented: How Agero has used technology, scale, and 50 years of experience to pioneer and reinvent the roadside industry

Monica Bouchard - Senior Manager, Client Engagement Marketing

Pioneers for 50 years: Celebrating our unique combination of technology, scale, and experience in the roadside industry Reliable, brand building roadside experiences are complicated. To do it right requires technology, scale, and experience - 50 years (and counting!) to be...   Read Full Story

July 26, 2023 | 5 min read

How flat tires have become the number one roadside hassle, especially for EVs

Shana Cooper - Senior Director, Product Marketing

Flat tires happen all the time – every 7 seconds - 220 million flat tires in the US every year, accounting for nearly 20% of all roadside events. In fact, flat tires are the most common roadside request we receive.   Read Full Story