Agero Insights

November 5, 2026 | 4 min read

Reliability in the Details: Why Swoop Tracks the End-to-End Job Lifecycle

Kristin Costas - Senior Director, Product Management

Every single day, Swoop, our industry-leading roadside dispatch platform, supports 38,000 jobs. These aren't just data points on a dashboard; they represent 38,000 critical customer experiences on behalf of the world’s leading automotive and insurance brands. When a driver is... Read Full Story

October 30, 2026 | 2 min read

Putting Roadside on the Map: How Agero and Google Are Protecting Drivers

Robert Cameron - Chief Digital Officer

If you’ve ever driven past a tow truck working a breakdown on the highway, you know how little space there can be between a Service Provider and passing traffic. Now imagine getting a heads-up a mile before you reached that scene. Read Full Story

Service Providers, Roadside

October 27, 2026 | 3 min read

Agero Celebrates Two 2026 Herizon Award Honorees

Jeannine Booton - VP, Corporate Marketing

Sarah Magluyan named a winner and Kristin Costas recognized as a finalist for their contributions to innovation in roadside assistance. Read Full Story

Industry Spotlight, Awards, Community, Leadership, Women in Leadership, Herizon Awards 2026

September 10, 2026 | 6 min read

Agero, Through Its Urgently Acquisition, Partners with MOTER to Advance Connected Vehicle Claims and Digital Driver Assistance

Jeannine Booton - VP, Corporate Marketing

Partnership combines digital roadside assistance, claims intelligence, and driver risk analytics to help insurers and automakers improve efficiency, enhance driver safety, and deliver better customer experiences Read Full Story

Accident Management, Insurance, Press Releases, Automotive, Damages & Claims, Claims Visualization, Connected Vehicles, Insurtech

August 26, 2026 | 7 min read

Agero 2026 Roadside Report Shows Why Usage is Falling While the Payoff Keeps Rising

Samira Bowles - Senior Manager, Marketing Strategy

Roadside assistance is one of the most widely held and least understood benefits in the automotive economy. Agero's 2026 Consumer Pulse shows an industry sitting on a proven loyalty lever — and quietly letting it go unused. Read Full Story

Roadside

August 26, 2026 | 4 min read

Connection, Growth, and Belonging: Inside Agero’s Associate Resource Groups

Julia Michaud - Engagement Specialist

At Agero, we believe that driving the future of vehicle assistance and driver safety requires a workplace where every single employee can thrive. But building a culture like that doesn’t happen by accident–it takes intention. It means actively designing an environment where... Read Full Story

Employee Life

August 24, 2026 | 3 min read

Agero Announces New Insurance and Automotive Leadership Following Urgently Acquisition

Jeannine Booton - VP, Corporate Marketing

Ben Zatlin and Harrison Russell named Chief Client Officers as Agero strengthens commercial focus and drives growth across key markets MEDFORD, Mass. – Aug. 24, 2026 – Agero, the leading white-label provider of digital driver assistance services and software for the majority of... Read Full Story

Insurance, Press Releases, Automotive

August 12, 2026 | 3 min read

Turning Chaos Into Certainty With Smart Triage

Beth Davidson - Chief Marketing Officer

If you work in claims or collision repair, you know the moment I'm talking about. Read Full Story

Roadside, Accident Management

July 21, 2026 | 3 min read

Utilizing policy supplements to keep customers engaged and in your ecosystem

Kate Patty - Director, Marketing Solutions

In today's highly competitive insurance landscape, carriers are constantly looking for ways to improve retention, drive cross-selling, and defend their market share. A strategic, quick-to-deploy solution is emerging for forward-thinking insurers: the branded roadside assistance... Read Full Story

Insurance

July 20, 2026 | 3 min read

Stop Losing Jobs to Other Shops: Turn Roadside Calls into Signed Repair Orders

Nathan Phillips - Product Marketing Manager

When a customer breaks down (and they will, one in two drivers experience one each year), they have two questions: “How do I move this car?” and “Who’s going to fix it?” Read Full Story

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