Agero Introduces End-to-End Vehicle Recall Management Solution, Helping Auto Manufacturers Quickly and Effectively Drive Recall Completion

February 18, 2021 | Kate Patty - Public Relations Manager

Comprehensive, configurable solution integrates everything from VIN Validation to Omnichannel Consumer Notification and Outreach, Service..

 

Agero Lauded by Frost & Sullivan for Alleviating the Stress of Roadside Events with Its Advanced Dispatch and Management Technology

February 16, 2021 | Kate Patty - Public Relations Manager

New digital platform optimizes customer experience, streamlines service provider selection and delivers greater reporting transparency

 

Hagerty’s Expanded Roadside Service Program Goes Digital with Agero, powered by Swoop

February 2, 2021 | Kate Patty - Public Relations Manager

Enhancements for Drivers Club members include mobile app-like experience, GPS-enabled service tracking and more; rich data and interactive..

 

Hagerty and Agero: Elevating the Customer Experience

February 2, 2021 | Henry Stroup - Senior Director of Client Services

Hagerty occupies a remarkable niche in the automotive world: the community of people who own collectible and classic cars. Unlike a daily driver..

 

Agero Wins Silver Stevie® Award in 2021 Stevie Awards for Sales & Customer Service

February 1, 2021 | Kate Patty - Public Relations Manager

MEDFORD, Mass. – February 1, 2021 – Agero was presented with a Silver Stevie® Award in the “Most Valuable Response by a Customer Service Team”..

 

 

Design for Scale: Our Design System Story

January 19, 2021 | Judy Rodman - UX Design Manager

Roadside is inherently complex, often involving a wide range of players – intake agent, service dispatcher, service provider, follow-up customer..

 

Agero’s Alternative Transportation Product Wins 2021 BIG Innovation Award

January 12, 2021 | Kate Patty - Public Relations Manager

MEDFORD, Mass. – January 12, 2021 – Agero, which offers technology-enabled breakdown and accident assistance for more vehicles than any other..

 

Built In Honors Agero in Its Esteemed 2021 Best Places To Work Awards

January 11, 2021 | Kate Patty - Public Relations Manager

Company Earns Placement on Built In’s 100 Best Large Companies To Work For

 

Trend Analysis: How Covid is impacting 2020 holiday car traffic

December 17, 2020 | Dr. Catherine Slesnick – Senior Manager Data Science

Spoiler alert: it differs by region.  At Agero, we are continuously learning from the more than ten million roadside events we help drivers with..