How Thoughtful Roadside Implementation Leads to Successful Launch

January 11, 2022 | Richard Cammett

Standing up a new roadside program can be a daunting process. No doubt there are many steps to a successful launch, but between our proven..

 

Built In Honors Agero in Its Esteemed 2022 Best Places to Work Awards

January 5, 2022 | Kate Patty - Public Relations Manager

Company Earns Placement on Four Lists Across Boston and Bay Area

 

Enhancing Omnichannel Customer Support with a Virtual Chat Assistant

January 4, 2022 | Machu Latorre – Senior Product Manager

When supporting drivers during a roadside event, there is not one right way to ensure customers get the help they need. Instead, the best practice..

 

Operationalizing the Exception on Swoop

December 6, 2021 | Roschelle Lowe - Group Product Manager

We know a thing or two about helping customers on the side of the road. After supporting millions of customers every year for decades, we see the..

 

ADT and Agero: Peace of Mind Away From Home

December 1, 2021 | Steve Moretti - VP, Consumer Engagement Marketing

ADT has been a safety and security leader for 147 years and believes that everyone deserves to feel safe. Known best for its home security..

 

Supporting Customers with Unexpected Expenses

November 30, 2021 | Frank Klemovitch - Senior Director, Product Management

Consumers struggle to pay for unexpected expenses, including car repair How to make repair financing accessible Access to capital for vehicle..

 

On the Road Again: Vehicle Usage Trends 2021

November 19, 2021 | Eliahu Sussman – Product Marketing Manager

The automotive industry is showing no signs of slowing down, according to extensive industry research by Agero throughout 2020 and 2021. Americans..

 

Best Practices in Critical Supplier Recall Management

November 15, 2021 | Jason Peters - VP, Consumer Affairs

Takata airbags are the largest recall in the history of the auto industry. Since the issue was first uncovered in 2013, 28 deaths and more than..

 

A Perfect Storm for Insurance Providers

October 14, 2021 | Candy Boschard - Senior Product Manager

By now, we’re all well aware that COVID-19 impacted nearly every industry worldwide. One observable impact in the auto insurance industry has..

 

Agero’s New Conversational AI Improves Roadside Assistance Efficiency and Experience

October 14, 2021 | Kate Patty - Public Relations Manager

MEDFORD, Mass. – October 14, 2021– Agero, whose leading B2B software and services enable auto manufacturers, fleets, insurers, and others to..