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Roadside Intake Channels: How better data leads to better outcomes

April 2, 2021 | Michael Bell - Senior Director of Data Science and Analytics

At Agero, data drives just about everything we do. We use the terabytes of data that we gather from millions of automotive events every year to..
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From One Industry-Leading Innovation to the Next: CIO 100 Awards Celebrate Agero’s Evolution

April 1, 2021 | Dave Ferrick

We are incredibly proud to have recently been honored with our sixth CIO 100 award, a win that marks not only the next evolution of our roadside..
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Building Customer Loyalty at Each Stage of the Automotive Lifecycle

March 25, 2021 | Tim Chung - Business Leader, Dealer & Repair Shop

Customer experience plays a significant role in building brand loyalty for automotive. Market leaders in automotive brand loyalty are able to..
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Agero Digital Transformation, Roadside Assistance Announced as 2021 CIO 100 Award Winner

March 22, 2021 | Kate Patty - Public Relations Manager

IDG’s CIO 100 award recognizes enterprise excellence and innovation in IT
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Product Updates: Transparency and a holistic view of roadside events

March 13, 2021 | Patrick Davis - Senior Director of Product

As an industry leader, we recognize that transparency is essential to just about everything we do. For clients and partners, transparency on the..
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Agero Introduces End-to-End Vehicle Recall Management Solution, Helping Auto Manufacturers Quickly and Effectively Drive Recall Completion

February 18, 2021 | Kate Patty - Public Relations Manager

Comprehensive, configurable solution integrates everything from VIN Validation to Omnichannel Consumer Notification and Outreach, Service..
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Agero Lauded by Frost & Sullivan for Alleviating the Stress of Roadside Events with Its Advanced Dispatch and Management Technology

February 16, 2021 | Kate Patty - Public Relations Manager

New digital platform optimizes customer experience, streamlines service provider selection and delivers greater reporting transparency
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Hagerty’s Expanded Roadside Service Program Goes Digital with Agero, powered by Swoop

February 2, 2021 | Kate Patty - Public Relations Manager

Enhancements for Drivers Club members include mobile app-like experience, GPS-enabled service tracking and more; rich data and interactive..
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Hagerty and Agero: Elevating the Customer Experience

February 2, 2021 | Henry Stroup - Senior Director of Client Services

Hagerty occupies a remarkable niche in the automotive world: the community of people who own collectible and classic cars. Unlike a daily driver..
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Agero Wins Silver Stevie® Award in 2021 Stevie Awards for Sales & Customer Service

February 1, 2021 | Kate Patty - Public Relations Manager

MEDFORD, Mass. – February 1, 2021 – Agero was presented with a Silver Stevie® Award in the “Most Valuable Response by a Customer Service Team”..
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