We've added improvements across, focusing on efficiency, reliability, and clarity—making the system faster and more intuitive. These updates include updating the case status tracker language to be easier to understand and action on

• Old and unused code was removed to keep the system clean and running smoothly.

• Implementation of the Claim Owner feature is ongoing.

• Mapped additional statuses to the case status tracker.

• The wording in the case status tracker was updated to make it easier to understand, especially when something goes wrong.