Client Knowledge Base

Requesting a tow

Written by Knowledge Base | Mar 7, 2022 7:15:25 PM

Request assistance for your customers directly in just a few steps

  1. Click the blue New Job button in the upper right corner.
  2. Enter all the job details:
    1. Enter Customer information
    2. Enter important information for the dispatch team and provider.
    3. Provide service information.
    4. Enter vehicle information.
    5. Enter customer pick up in location (A) and click the (B) address field, click your dealership from the dropdown.
    6. Enter alternate contact information if someone other than the customer is with the vehicle. 
  3. Click continue in the bottom right corner of the pop-up to create the job.

TIP: The blue boxes highlight all the required fields. Once you've filled them all in, you'll be able to submit the job.