What towing services are included in ERS?

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Understanding Coverage / What towing services are included in ERS?

Towing a stuck or disabled vehicle (not related to an accident)
Towing to the nearest qualified repair facility (plus 10 miles)
One-time, pre-paid Lyft voucher—up to $30 and valid for 24 hours—to help customers reach their destination.

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If customers need help submitting a roadside assistance claim, advise them to call 877-627-5757.