Medford, Mass. – March 1, 2022 – Agero, whose leading B2B software and services enable auto manufacturers, fleets, insurers and others to support their customers at every stage of vehicle ownership, today announced Senior Client Marketing Manager Dana Kinsella has been presented with a Bronze Stevie® Award in the Sales Support Professional of the Year category in the 16th annual Stevie Awards for Sales & Customer Service.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.
More than 2,300 nominations from organizations of all sizes and in virtually every industry in 51 nations were considered in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide on eight specialized judging committees. Entries were considered in more than 60 categories for sales and business development achievements.
As Senior Client Marketing Manager, Dana acts as the conduit between Agero’s marketing, sales and client success, operations, product, and engineering organizations, leading the development of key sales assets and client materials, helping to effectively and impactfully communicate with current and prospective clients to increase the company’s level of partnership. She leads this effort for each of Agero’s over 100 client programs and new business opportunities, providing the insight into how Agero trifecta of powerful technology, curated service provider network and skills contact center associates are the best fit for organizations looking to deliver exceptional, digital-first driver assistance services to their customers.
“Dana has reinvented, reinvigorated, and simplified how Agero explains a highly complex and complicated process to get 30 thousand drivers a day out of a vehicle disablement situation and back to their life,” said Jeannine Booton, vice president, marketing. “She has reenergized how we explain the mission of our business and uses sales assets in a dynamic, engaging way, that allows the sales and client services team to truly shine.”
As a leading provider of driver assistance services in the U.S., supporting more than 115 million consumers, Agero provides critical breakdown, accident, consumer affairs, connected vehicle and vehicle transport logistics support for the world’s most premier automakers and auto insurance carriers. For the company’s over 100 client programs, Agero responds to more than 12 million requests for assistance annually.
“The nominations we received for the 2022 competition illustrate that business development, customer service, and sales professionals worldwide, in all sorts of organizations, have continued to innovate, thrive, and meet customer expectations during the COVID-19 pandemic,” said Stevie Awards president Maggie Gallagher Miller. “The judges have recognized and rewarded their achievements, and we join them in applauding this year's winners for their continued success. We look forward to recognizing them on May 11.”
Winners will be recognized during a virtual awards ceremony on May 11. Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales.
About Agero
Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem.
The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit www.agero.com.
About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
Sponsors of the 16th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc., Thought Leadership Leverage, and ValueSelling Associates, Inc.
Media Contact:
Kate Patty
PR Manager, Agero
KPatty@agero.com
781.539.7326
Kate leads service provider engagement efforts, communicating directly with Agero's extensive provider network (via email, video, tow shows, promotions and more) to share knowledge, capture feedback and continuously develop relationships. Agero's service provider ecosystem is critical to the delivery of high quality services to consumers that increase client brand reputations. Working in support of service provider affinity, it is Kate's responsibility to help providers grow their business with Agero while supporting internal stakeholders in ongoing improvement of software and processes to make Agero the easiest motor club to work with. When not at work, Kate enjoys reading and spending time with her husband, daughter and chocolate lab Penny.