In today's fast-paced world, roadside assistance isn't a luxury: it's a necessity. But let's face it, not all roadside assistance programs are the same . At least, they shouldn’t be. Each insurance carrier, automaker, motor club, and retailer has unique needs and expectations for their specific customers. Their roadside service should reflect that. That's where Swoop, Agero's data-powered, highly configurable roadside assistance dispatch platform, comes in.
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Configurability: No more cookie-cutter roadside
With Swoop, roadside assistance isn't one-size-fits-all. Our award-winning technology enables us to tailor each of the hundreds of roadside and towing programs we support to meet the specific business objectives and desired outcomes of each and every client. This ensures that our client's programs exceed the expectations of their customers, and provide exceptional support to minimize the disruption of vehicle events like flat tires, dead batteries, and mechanical failures.
Configurability: Continuous Program Improvement
The data from helping drivers resolve their roadside issues over 30,000 times a day feeds directly back into Swoop's dispatching algorithm and machine learning. This unlocks continuous operational improvements, so every program we manage gets a little better, with every event we support.
Configurability: Built for Today, Ready for Tomorrow
Swoop is not just built to solve today's roadside challenges; our platform is built on nimble, versatile architecture designed to evolve with changing needs of the drivers we support, including electric vehicles, mobile charging, and other advancements.
With Swoop, Agero will always be there to support the changing needs of your program, your customers, and their vehicles.
At Agero, Eliahu helps communicate how the company’s roadside products, features, services, and solutions work and why they matter. He is obsessed with problem solving, consumer research, data analysis and making complex information simple. Prior to joining Agero in September 2020, he led marketing efforts at tech start-ups in the Greater Boston area. Eliahu holds a B.A. in English with a minor in Spanish from Boston University.