When I request an Accident Tow from Business, Storage, Residence from Agero, what information is most important?
Many storage yards and impound lots require:
- VIN number
- License plate
- Release from the customer or insurance company (phone call or written)
- Sometimes a notarized or state specific release form is required
If this information is on the initial request – then it will eliminate the need to contact the customer or the insurance client to obtain information required for the release.
Be sure to include:
- Customer phone number
- Best phone number
- Mobile phone number
This will enable Agero Agents to easily reach out to customer if more information is needed.