Forbes Names Agero to Prestigious America’s Best Midsize Employers List for Second Consecutive Year


MEDFORD, Mass. – March 1, 2023Agero, whose leading B2B software and services enable auto manufacturers, fleets, insurers and others to support their customers at every stage of vehicle ownership, once again received recognition in the Forbes Best Midsize Employers list for its outstanding employee culture and dedication to innovation.

Forbes and Statista selected the America’s Best Employers 2023 through an independent survey applied to a vast sample of approximately 45,000 American employees working for companies with more than 1,000 employees in the U.S.  Across 25 industry sectors, 1000 employers have been awarded, 500 large employers and 500 midsize employers. The evaluation was based on direct and indirect recommendations from employees that were asked to rate their willingness to recommend their own employers to friends and family. Employee evaluations also included other employers in their respective industries that stood out either positively or negatively.

“We are extremely proud to be recognized for a second consecutive year as one of the best midsize employers in the country by Forbes, being named alongside other highly respected employers who share the understanding that the employee is at the heart of all that a business does,” said Emma Barnes Brown, Agero’s Chief People Officer. “We congratulate all of our employees for helping us achieve this recognition by being true Change Drivers as we continue to strive to provide a healthy, productive and balanced work environment for everyone.”

Agero has led the driver assistance industry for nearly 50 years, supporting more than 115 million drivers each year. In addition to responding to more than 12 million breakdown and accident events each year, the company also provides consumer affairs, connected vehicle and vehicle transport logistics support on behalf of the world’s leading automobile manufacturers, insurance carriers and other clients. 

Earlier this year, Agero was honored by Built in as part of its 2023 Best Places to Work Awards, earning placement on its list of Boston Best Places to Work, Boston Best Large Companies to Work For, and U.S. Best Large Places to Work. To learn more about open career opportunities and what makes Agero one of the best places to work, visit


About Agero
Wherever drivers go, we’re leading the way. Agero’s mission is to reimagine the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem.

The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of independent service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit


Media Contacts: 
Kate Patty, Agero


Meet the Author: Kate Patty - Lead, Network Engagement

Kate leads service provider engagement efforts, communicating directly with Agero's extensive provider network (via email, video, tow shows, promotions and more) share knowledge, capture feedback and continuously develop relationships. Agero's service provider ecosystem is critical to the delivery of high quality services to consumers that increase client brand reputations. Working in support of service provider affinity, it is Kate's responsibility to help providers grow their business with Agero while supporting internal stakeholders in ongoing improvement of software and processes to make Agero the easiest motor club to work with. When not work, Kate enjoys reading and spending time with her husband, daughter and chocolate lab Penny.


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