Posts about
Digital Transformation
Debunking the Myths of Digital Transformation
July 27, 2022 | Jeffrey Blecher - Chief Strategy & Digital Officer
There has been a rapid change in digital needs and expectations for assistance services in recent years. This has been fueled by rapid advancements..
Enhancing Omnichannel Customer Support with a Virtual Chat Assistant
January 4, 2022 | Machu Latorre – Senior Product Manager
When supporting drivers during a roadside event, there is not one right way to ensure customers get the help they need. Instead, the best practice is..