Talia Matrumalo - Engagement Marketing Specialist, Network

Talia Matrumalo is a seasoned Marketing Specialist working in support of service provider affinity and engagement at Agero. It is Talia's responsibility to ensure providers are well educated on changes made to Agero's technology and processes via emails, videos, tow show events, marketing materials and more. Talia also oversees management of our vehicle training library, Blueprint. When not working, her free time is mostly spent with her two Chihuahuas Louie and Nacho, reading, creating some little piece of art, or out enjoying nature on her chopper.

August 15, 2024 | 8 min read

Understanding Net Promoter Score (NPS): The What, the How & the Why

Talia Matrumalo - Engagement Marketing Specialist, Network

Understanding how our customers feel about the service that's been delivered to them is incredibly important. Not only for our clients’ benefit, but for our - and your - continued growth and success. It’s why we initiate a post-service survey on nearly every job, with the aim of...   Read Full Story

June 26, 2024 | 4 min read

Are you accessing our 100% Free Service Training Material? What are you waiting for!?

Talia Matrumalo - Engagement Marketing Specialist, Network

Our mission is to be the easiest motor club for you to work with. It’s why we’re working hard on building out our Blueprint site.   Read Full Story

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