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Net Promoter Score

August 15, 2024 | 8 min read

Understanding Net Promoter Score (NPS): The What, the How & the Why

Talia Matrumalo - Engagement Marketing Specialist, Network

Understanding how our customers feel about the service that's been delivered to them is incredibly important. Not only for our clients’ benefit, but for our - and your - continued growth and success. It’s why we initiate a post-service survey on nearly every job, with the aim of...   Read Full Story

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