MEDFORD, Mass., January 4, 2017 – Agero, Inc., a leading provider of vehicle and driver safety, security and information services, today announced the extension of its partnership with Subaru of America to provide enhanced connected vehicle services to Subaru Gen2 STARLINK motorists. Leveraging its core foundation rooted in telematics, Agero will broaden its existing emergency roadside assistance and travel-related services by providing Subaru customers with enhanced driver assistance, including airbag and accident scene notifications, stolen vehicle tracking, and concierge services related to various driver inquiries and points of interest.
When Subaru motorists require assistance, they can access Agero’s response team through the SUBARU STARLINK Connected Vehicle system. This system provides Subaru motorists with around-the-clock safety and security should they become involved in an accident, require emergency services or roadside assistance, have a lost or stolen vehicle, as well as offers many other services. The Gen2 enhanced connected vehicle services are expected to launch in early 2018.
“With 20 years of experience providing driver experience services, Agero is a logical choice for clients like Subaru that are interested in extending their supplier benefits and infrastructure,” said Cathy Orrico, senior vice president of client services and sales, Agero. “This capability meets a critical need as more and more automakers are looking to their roadside provider to be the most efficient single source for their connected vehicle service programs. This way, rather than one supplier taking a motorist’s call, then pushing the caller elsewhere depending on its nature, that single partner can efficiently handle everything from emergencies and roadside assistance to tracking services and inquiries.”
About Agero
With over 40 years of experience, Agero is a leading provider of vehicle and driver safety, security and information services, including roadside assistance, consumer affairs and claims management services. The company protects 80 million vehicle owners in partnership with leading automobile manufacturers, insurance carriers and others. Managing one of the largest national networks of service providers, Agero responds to more than 10 million requests annually for emergency assistance. Agero’s award-winning solutions leverage advances in technology and information services to accelerate and enhance response to drivers' needs while strengthening customer loyalty. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit www.agero.com and follow on Twitter @AgeroNews.
Contact:
Kristi Cabot, Lois Paul and Partners
(617) 986-5728
Kristi_Cabot@lpp.com
Kate leads service provider engagement efforts, communicating directly with Agero's extensive provider network (via email, video, tow shows, promotions and more) to share knowledge, capture feedback and continuously develop relationships. Agero's service provider ecosystem is critical to the delivery of high quality services to consumers that increase client brand reputations. Working in support of service provider affinity, it is Kate's responsibility to help providers grow their business with Agero while supporting internal stakeholders in ongoing improvement of software and processes to make Agero the easiest motor club to work with. When not at work, Kate enjoys reading and spending time with her husband, daughter and chocolate lab Penny.