MEDFORD, MA – November 4, 2013 – Agero, Inc., the leading provider of vehicle and driver safety, security and information services, today announced it has completed the sale of its connected vehicle services division to SiriusXM Radio (NASDAQ: SIRI).
“This transaction is a significant milestone in enabling Agero to extend our market leading position in vehicle and driver safety focused services and technology,” said Dave Ferrick CEO of Agero. “Connected vehicle services are now increasingly focused on infotainment and advertising – activities that are better aligned with SiriusXM Radio. The sale now allows us to focus our innovation on our core service offerings, providing customer safety and security through our roadside assistance, claims management and information services. With the close of this transaction, we will accelerate our investments in our vehicle-centric services, leveraging mobile technology and big data collection and analytics, which are critical in helping our clients deliver superior customer service and brand loyalty.”
About Agero
With over 40 years of experience, Agero is the leading provider of vehicle and driver safety, security and information services, including roadside assistance, consumer affairs and claims management services. The company serves over 75 million vehicle owners in partnership with leading automobile manufacturers, insurance carriers and others. Managing a nationwide network of more than 30,000 service providers responding to more than 12 million requests annually for emergency assistance, Agero leverages advances in technology and information services to accelerate and enhance response to drivers' needs while strengthening customer loyalty. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit www.agero.com.
Kate leads service provider engagement efforts, communicating directly with Agero's extensive provider network (via email, video, tow shows, promotions and more) to share knowledge, capture feedback and continuously develop relationships. Agero's service provider ecosystem is critical to the delivery of high quality services to consumers that increase client brand reputations. Working in support of service provider affinity, it is Kate's responsibility to help providers grow their business with Agero while supporting internal stakeholders in ongoing improvement of software and processes to make Agero the easiest motor club to work with. When not at work, Kate enjoys reading and spending time with her husband, daughter and chocolate lab Penny.