Digital Insurance Recognizes Swoop for Use of Technology in Roadside Assistance Services for Insurance Companies
SAN FRANCISCO, May 22, 2018 -- Swoop, an innovative platform for roadside assistance, has been awarded “Best in Show” for its digital claims consumer experience at Digital Insurance’s The Digital Future of Insurance conference. Swoop provides an end-to-end roadside assistance platform that helps insurers deliver exceptional customer experiences during roadside assistance events. This is Swoop’s second year presenting as a Demo Presenter at Dig|In’s annual conference, and their second year as a top two finisher.
The Dig|In award honors the insurance industry’s most progressive technology and features twenty companies giving live demonstrations in front of an audience of insurance carriers, agents, brokers, fintech/insurtech startups and others. At this year’s show the presented solutions ranged from mobile telematics to manufacturing drones, and afterward a conference-wide poll selected Swoop as the winner. Swoop co-founder and CEO Sameer Bhalla demonstrated how the company’s mobile web claims experience can deliver roadside service to insured members with real-time transparency and speed.
“For Swoop there’s nothing better than having industry peers, partners and customers vote to give us the Dig|In Best in Show award,” said Sameer Bhalla, CEO and Co-founder at Swoop. “Roadside assistance is a critical differentiator in insurance, yet the market is evolving fast as autonomous vehicle and car sharing trends continue to accelerate, and consumers’ appetite for digitally enabled experiences intensifies. This award validates our commitment to helping providers ensure a premium roadside connection regardless of the market’s twists and turns.”
Swoop’s Dig|In Best in Show award marks the second award for the company in recent months, having also been selected as a top innovator at InsuranceX, an insurance meets technology event hosted by Draper Nexus.
Headquartered in San Francisco, Swoop brings a technology-centered approach to the roadside assistance industry, enabling best in class customer satisfaction and NPS scores, accurate and fast ETA/ATAs, and a product experience customers love. Swoop provides 24/7 roadside assistance, accident scene management, secondary towing, and long distance transport solutions for insurance companies, auto manufacturers, rental, ridesharing, and other fleet companies. Swoop also provides complete towing management software enabling towing companies to increase dispatcher, driver, and truck efficiency, eliminate paper workflows, and grow their business. Swoop’s towing software includes support for digital dispatching, real-time messaging, commissions, iOS and Android apps, location tracking, storage, accounting, QuickBooks integration, and reviews. Swoop is owned by Agero, a leading provider of driving solutions, including roadside assistance, accident management, consumer affairs and telematics. Learn more about Swoop at https://joinswoop.com/.
Sue Ellen Schaming
Voxus PR for Agero