Agero recognized as Top Driver Safety Solutions Provider by Auto Business Outlook

MEDFORD, Mass. – February 29, 2024 – Agero, the leading white-label provider of digital driver assistance services and software for a majority of automotive and auto insurance brands, was recognized as the Top Driver Safety Solutions Provider by Auto Business Outlook – a publication that provides insights about the automotive industry to thousands of readers – for its significant impact in the auto and insurance marketplace.

The selection of businesses to be honored for this award involves a comprehensive evaluation process conducted by a panel of industry experts, including representatives from Auto Business Outlook, automotive safety specialists, and industry analysts. The selection criteria encompass factors such as innovation, impact, scalability, and sustainability of the safety initiatives implemented by the nominated companies.

To be nominated for the Driver Safety Special award, businesses need to exhibit outstanding dedication and achievements in areas such as developing advanced safety technologies, implementing effective driver training programs, fostering safety-conscious cultures within their organizations, and actively contributing to reducing accidents and fatalities on the road.

Agero has since been featured as Auto Business Outlook’s cover story in the February 2024 Driver Safety edition of their publication.

In an interview with Jeffrey Blecher, Agero’s Chief Operating Officer, the cover story focuses on Agero’s ability to help automakers and insurers turn breakdowns into customer satisfaction breakthroughs by providing its auto and insurance clients with cutting-edge, tech-powered roadside assistance; robust accident management; and innovative EV support service for their customers.

With a track record of protecting 120 million motorists and completing more than 12 million events a year, the award recognizes Agero’s 150 client programs that deliver effective solutions for all possible scenarios drivers may find themselves in – and for providing better overall customer experiences that drive value for the companies that offer its programs. The award also commends Agero as not only pioneers of the first truly digital driver assistance service, but trailblazers leading the way into the future as the company looks to provide more efficient and cost-effective digital solutions for end consumers with car issues–especially in regards to the electric vehicle revolution.  

“We couldn’t be more honored to receive this award, and to be recognized as the gold standard supplier of driver assistance in the automotive and insurance industries. We attribute our success to our commitment to innovations: an integral aspect of our business ethics and organizational DNA,” says Blecher. 

The full cover story, titled “Creating Hero Moments with Digital Driver Assistance,” can be found here.

About Auto Business Outlook
Auto Business Outlook magazine is geared toward presenting the recent developments of the automotive industry before readers. We know it’s difficult to predict this sector given that it is still in flux, but we are here to list some innovative and well-established businesses that are leaving no stone unturned to bring the next wave of change. By enabling thought leaders across industry verticals to voice their views through our magazine, our goal is to stand behind the innovation the automotive sector has to offer, and to give people who never hesitate to think outside the box a platform to showcase their solution to the world. 

About Agero
Wherever drivers go, we’re leading the way. Agero’s mission is to reimagine the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem.

The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of independent service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit

Media Contacts:
Kate Patty, Agero


Meet the Author: Kate Patty - Lead, Network Engagement

Kate leads service provider engagement efforts, communicating directly with Agero's extensive provider network (via email, video, tow shows, promotions and more) to share knowledge, capture feedback and continuously develop relationships. Agero's service provider ecosystem is critical to the delivery of high quality services to consumers that increase client brand reputations. Working in support of service provider affinity, it is Kate's responsibility to help providers grow their business with Agero while supporting internal stakeholders in ongoing improvement of software and processes to make Agero the easiest motor club to work with. When not at work, Kate enjoys reading and spending time with her husband, daughter and chocolate lab Penny.


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