At Agero, we service over 30,000 roadside events everyday. About 40% of these are simple roadside events, like a flat tire or a battery jump. However, the majority of events require a tow, most commonly caused by a mechanical breakdown and likely requiring repair, which...   Read Full Story

At Agero, we support 12 million roadside events a year. This means we’re helping a driver get their day back on track every three seconds, all year long. Imagine a bustling crowd filling every seat in Chicago’s iconic Wrigley Field, the entire student body of a large university,...   Read Full Story

The most commonly cited frustration for roadside assistance customers is the amount of time between placing their request to when a service provider arrives. Agero consistently works to deliver best-in-class wait times by growing our network of vetted, background-checked service...   Read Full Story

Have you ever thought about what playing in a band has to do with helping drivers on the road? As Agero’s VP of Driver Services Operations, who also has a passion for drumming, these are two topics that I think about often. Believe it or not, there's a surprising connection!   Read Full Story

Every year, more than 100 million drivers experience a roadside event. While it may be tempting to try and resolve the issue yourself, the truth of the matter is that DIYing a roadside fix is now more complicated than ever. Today’s vehicles are more complex, requiring the proper...   Read Full Story

Agero’s market leadership and innovation for EV roadside solutions were key drivers in Ford Motor Company’s decision to renew the partnership.   Read Full Story

At Agero, we’ve been partnering with service providers for more than 50 years to support our clients and their customers with their vehicles. We’ve seen lots of changes in the towing industry, from new technologies, to the growth of complex multi-state provider operations to the...   Read Full Story

As common as vehicle breakdowns are, what's typically overlooked are the dangers associated with roadside events. To ensure you stay as safe as possible and to protect others both on and off the road, here are some tips to follow the next time you have a vehicle disablement...   Read Full Story

Every year, Agero conducts a benchmark study to learn more about the evolving roadside landscape to better service our clients and their customers. In our 2023 benchmark research, we surveyed over 2,500 drivers to uncover more about the frequency of roadside events and how...   Read Full Story

The health and strength of our network of independent service providers are vital to our ability to quickly and safely take care of your customers. Today our network is stronger and more agile than ever before, with more than 99% of our jobs completed by in-network providers,...   Read Full Story