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Roadside

How Thoughtful Roadside Implementation Leads to Successful Launch

January 11, 2022 | Richard Cammett

Standing up a new roadside program can be a daunting process. No doubt there are many steps to a successful launch, but between our proven..
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ADT and Agero: Peace of Mind Away From Home

December 1, 2021 | Steve Moretti - VP, Consumer Engagement Marketing

ADT has been a safety and security leader for 147 years and believes that everyone deserves to feel safe. Known best for its home security..
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On the Road Again: Vehicle Usage Trends 2021

November 19, 2021 | Eliahu Sussman – Product Marketing Manager

The automotive industry is showing no signs of slowing down, according to extensive industry research by Agero throughout 2020 and 2021. Americans..
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Agero’s New Conversational AI Improves Roadside Assistance Efficiency and Experience

October 14, 2021 | Kate Patty - Public Relations Manager

MEDFORD, Mass. – October 14, 2021– Agero, whose leading B2B software and services enable auto manufacturers, fleets, insurers, and others to..
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The Roadside (Mis)Perception Problem: Why Only 1 in 3 Drivers Uses their Coverage to Resolve an Event

August 26, 2021 | Eliahu Sussman – Product Marketing Manager

Every day, our team works with service providers, industry partners, and our clients to help more than 35,000 drivers get back on the road..
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Managing Gig Economy Fleets

August 23, 2021 | Tim Young - Vice President, Automotive Division

The nature of workforces and fleets has certainly evolved over time and today more than a third of workers in the US are part of the gig economy...
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Introducing an outcome-driven approach to roadside services

June 2, 2021 | Chetan Ghai - Business Leader, Insurance Roadside

This post was a collaboration between Chetan Ghai – Business Leader, Insurance Roadside & Cathy Orrico – Chief Client Officer. Roadside is a..
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A Service Provider Perspective: The Importance of Digital Photos

May 27, 2021 | Ariel Folkerts - Digital Marketing Specialist

Documentation and taking photos during a service job is critical in the damage claims process. We spoke with Andy Parker from AnyTime Towing &..
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Roadside Intake Channels: How better data leads to better outcomes

April 2, 2021 | Michael Bell - Senior Director of Data Science and Analytics

At Agero, data drives just about everything we do. We use the terabytes of data that we gather from millions of automotive events every year to..
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Agero Digital Transformation, Roadside Assistance Announced as 2021 CIO 100 Award Winner

March 22, 2021 | Kate Patty - Public Relations Manager

IDG’s CIO 100 award recognizes enterprise excellence and innovation in IT
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