Agero + Swoop: Roadside by the Numbers

Agero has been providing roadside assistance across the country for more than 45 years. We are proud of our scope and scale. We have the reach and resources to partner with leading insurers and automotive brands to help consumers with their roadside needs. Don't just take our word for it, let the numbers speak for themselves:

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From major cities to remote locations, Agero is there. The power of the scale of Agero is that wherever, whenever your customer calls, we answer and respond with the care and experience that make them feel like they are the only one.

 

 
 

Meet the Author: Chris Small - VP, Contact Center Operations

As VP of Contact Center Operations, Chris and his team focus their relentless attention on empowering our contact centers with the right tools, knowledge and training to deliver high impact experiences for our clients and their customers. Chris has spent over two decades at Agero holding various leadership positions in our product, network, and data and analysis teams improving stakeholder relationships through innovation and process improvement. Out of the office you'll find Chris playing with his three boys, directing the town high school marching band drumline or local little league team and wearing out his running shoes.
 
 

Read Additional Posts

Ford Selects Agero as Roadside Assistance and Customer Assistance Center for Commercial & Motorhome Roadside and Motorhome CAC
MEDFORD, Mass, October 17, 2017 – Agero, Inc., the largest B2B provider of roadside assistance...

 

Hagerty Partners with Agero to Bring a Digital Roadside Assistance Experience to Classic Car Enthusiasts
MEDFORD, MA – September 13, 2017 – Agero, Inc., the largest B2B provider of roadside assistance...

 

Enhancing Omnichannel Customer Support with a Virtual Chat Assistant
When supporting drivers during a roadside event, there is not one right way to ensure customers get...