Agero has been providing roadside assistance across the country for more than 45 years. We are proud of our scope and scale. We have the reach and resources to partner with leading insurers and automotive brands to help consumers with their roadside needs. Don't just take our word for it, let the numbers speak for themselves:
From major cities to remote locations, Agero is there. The power of the scale of Agero is that wherever, whenever your customer calls, we answer and respond with the care and experience that make them feel like they are the only one.
As VP of Contact Center Operations, Chris and his team focus their relentless attention on empowering our contact centers with the right tools, knowledge and training to deliver high impact experiences for our clients and their customers. Chris has spent over two decades at Agero holding various leadership positions in our product, network, and data and analysis teams improving stakeholder relationships through innovation and process improvement. Out of the office you'll find Chris playing with his three boys, directing the town high school marching band drumline or local little league team and wearing out his running shoes.Recent Posts
Seventy-Five Percent Of Consumers Fall Off The Warranty Cliff…How to Keep Them in Your Service & repair Ecosystem
Most drivers have the same experience. The odometer reaches a specific mileage and it hits them....Agero Receives Frost & Sullivan’s 2025 North American Digitalized Roadside Assistance Services Company of the Year Recognition for Market Leadership Excellence
The company is honored for redefining industrial performance through GenAI copilots, automation,...Reliability by Design: Why We Invested in a Maps Failover Strategy
We support 30,000 events every day. These are 30,000 critical customer experiences across the...