Posts about


Vehicle Breakdowns Cost US Economy $41B Per Year

November 19, 2019 | Shana Cooper - Product Marketing

Here at Agero we get a firsthand glimpse at the daily disruption that tens of thousands of Americans face when their transmission fails on the..


Rideshare and Roadside

November 6, 2019 | Alejandro Alvarado - Senior Director, Corporate Strategy & New Business Development

At Agero, we are always working to better understand the trends that impact roadside assistance and have been investigating ridesharing. This new..


Roadside Builds Consumer Loyalty - But Don't Take Our Word for It

October 10, 2019 | Shana Cooper - Product Marketing

Based on consumer research we have found that consumers who use sponsored roadside support have a great affinity to their roadside provider. In fact,..


Consumer Insights: How Coverage Expectations and Request Channel Can Impact NPS

September 18, 2019 | Shana Cooper - Product Marketing

At Agero, we take pride in leveraging our network and systems to support consumers on the side of the road. We recognize that we have an opportunity..


Why Roadside Is A Customer-Loyalty Building Experience for Insurers

July 26, 2019 | Cathy Orrico - Chief Commercial Officer, Automotive

At Agero we support some of the biggest brands in insurance and automotive and deliver peace of mind to more than 115 million consumers through..


Roadside by the Numbers

June 10, 2019 | Chris Small - VP, Contact Center Operations

Agero has been providing roadside assistance across the country for more than 45 years. We are proud of our scope and scale. We have the reach and..


The Service Provider Industry Needs Our Help - An Analysis

May 23, 2019 | George Horvat - Chief Operations Officer

The future of the roadside services industry is facing significant challenges that, as an industry, we need to address. We’re taking a first major..


Economic Forces Impacting Tow & Roadside Operators

May 23, 2019 | George Horvat - Chief Operations Officer

Every year in the United States over 65 million drivers will experience a mechanical breakdown. This is equivalent to 1 in 3 drivers that will face a..