November 6, 2025 | 3 min read

Holiday Travel Takes a Detour: Why Flight Uncertainty is Driving Customers Back to the Road

Samira Bowles - Senior Manager, Marketing Strategy

The holidays are on the horizon, but travel jitters are replacing the usual holiday cheer for many. With a government shutdown disrupting air travel, the industry is bracing for one of the most unpredictable holiday seasons in years.   Read Full Story

July 17, 2025 | 5 min read

Maximize Your Value and Minimize Your Workload with The Agero Roadside Content Hub

Christine Nguyen - Marketing Communications Specialist

Roadside assistance is your secret weapon to increase brand affinity and customer retention. But many drivers don't utilize coverage due to misinformation. Here's how our roadside content library can help you unlock more value with minimal effort.   Read Full Story

May 9, 2025 | 6 min read

Agero Study Reveals Drivers are Overconfident and Underprepared for Roadside Events

Samira Bowles - Senior Manager, Marketing Strategy

At Agero, roadside isn’t just our business; it’s our passion. With over 240 million drivers traveling on America’s roadways this year1, we understand the importance of not only providing timely assistance to drivers in need, but learning more about the evolving landscape to...   Read Full Story

March 5, 2025 | 3 min read

Unlocking Customer Loyalty Through Digital Awareness

Samira Bowles - Senior Manager, Marketing Strategy

Roadside assistance is a critical and often untapped customer touchpoint that can increase brand loyalty and retention. Here's how we're working hand-in-hand with you to unlock the full potential of your program with digital awareness to keep roadside top of mind for your...   Read Full Story

January 3, 2025 | 6 min read

Roadside Assistance: The Moment of Truth That Unlocks Extraordinary Value

Christine Nguyen - Marketing Communications Specialist

The quality of your customer's roadside assistance experience can make or break customer relationships. Here's how your partnership with Agero affects brand affinity and customer loyalty.   Read Full Story

June 26, 2024 | 5 min read

Roadside Strategies: Building Brand Loyalty in the Summer Travel Season

Christine Nguyen - Marketing Communications Specialist

Although no one wants a car breakdown to be part of their road trip agenda, it's bound to occur. Here's how you can use the summer travel season to your advantage to build brand affinity with your customers in their time of need.   Read Full Story

June 25, 2024 | 3 min read

Swifter. Higher. Stronger: 2024 Midyear Update

Eliahu Sussman – Director, Roadside Engagement

In 2024, we’re improving on the successes of 2023 to make your driver assistance programs shine.   Read Full Story

June 10, 2024 | 5 min read

Mystery Shopping: What we learn test driving the competition's roadside experience

Eliahu Sussman – Director, Roadside Engagement

To understand how the roadside experience we deliver compares to the customer experience of other roadside companies, Agero routinely does mystery shopping. This involves making actual roadside requests from various white label providers of auto insurers and vehicle...   Read Full Story

March 27, 2024 | 6 min read

Moving Mountains One Pebble at a Time

Eliahu Sussman – Director, Roadside Engagement

We’ve been busy over the past few years here at Agero, steadily improving the metrics that matter to you. As we transitioned to the industry-leading Swoop dispatch platform, we also redefined our ethos around continuous improvement and operational excellence. Led by the...   Read Full Story

February 29, 2024 | 3 min read

Agero recognized as Top Driver Safety Solutions Provider by Auto Business Outlook

Kate Patty - Lead, Network Engagement

MEDFORD, Mass. – February 29, 2024 – Agero, the leading white-label provider of digital driver assistance services and software for a majority of automotive and auto insurance brands, was recognized as the Top Driver Safety Solutions Provider by Auto Business Outlook – a...   Read Full Story

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