Posts about

COVID-19

A Perfect Storm for Insurance Providers

October 14, 2021 | Candy Boschard - Senior Product Manager

By now, we’re all well aware that COVID-19 impacted nearly every industry worldwide. One observable impact in the auto insurance industry has..

 

Agero Launches New Service to Help Automakers, Dealers and Fleets Scale and Optimize Vehicle Transportation and Delivery

April 27, 2021 | Kate Patty - Public Relations Manager

Vehicle Transport simplifies complex logistics management, enables time and cost efficiency, reduces risk

 

Agero Wins Silver Stevie® Award in 2021 Stevie Awards for Sales & Customer Service

February 1, 2021 | Kate Patty - Public Relations Manager

MEDFORD, Mass. – February 1, 2021 – Agero was presented with a Silver Stevie® Award in the “Most Valuable Response by a Customer Service Team”..

 

 

Trend Analysis: How Covid is impacting 2020 holiday car traffic

December 17, 2020 | Dr. Catherine Slesnick – Senior Manager Data Science

Spoiler alert: it differs by region.  At Agero, we are continuously learning from the more than ten million roadside events we help drivers with..

 

'In these uncertain times…': How pandemic stress is destabilizing NPS across industries

October 27, 2020 | Beth Davidson - Chief Marketing Officer

In normal times, we use customer experience metrics like NPS to provide valuable insights into the performance of our products and services. A..

 

COVID-19 Is Accelerating Digital Usage. Roadside Is Ready.

May 14, 2020 | Beth Davidson - Chief Marketing Officer

As the coronavirus pandemic creates disruptions across the United States, consumers of all ages are facing a new normal. With social distancing..

 

Providing Roadside in a Pandemic

April 24, 2020 | George Horvat - Chief Operations Officer

These last few months have had an unprecedented impact on our communities, our families, our economies, and frankly, our basic sense of normalcy...