Posts about

Service Providers

May 31, 2024 | 3 min read

How a New Type of Service Providers Came to Roadside

Shana Cooper - Senior Director, Product Marketing

At Agero, we’ve been partnering with service providers for more than 50 years to support our clients and their customers with their vehicles. We’ve seen lots of changes in the towing industry, from new technologies, to the growth of complex multi-state provider operations to the...   Read Full Story

September 13, 2022 | 3 min read

Agero Reshapes Driver Assistance Experience with Multiple New Tools, Services and Enhancements

Kate Patty - Lead, Network Engagement

MEDFORD, Mass. – Sept. 13, 2022 – Agero, whose leading B2B2C software and services enable auto manufacturers, insurers and others to support their customers at every stage of vehicle ownership, today announced a series of platform enhancements and services that will further...   Read Full Story

October 13, 2021 | 3 min read

Why Do Background Checks Matter?

Peter Necheles - Chief Legal Officer

Background checks – a business’ way of verifying that an individual is who they say they are – are essential not only for workplace and consumer safety, but in ensuring your team is hiring the right talent. It is therefore critical to develop a program that delivers the insights...   Read Full Story

July 27, 2021 | 2 min read

Keep On Hustlin’: Summer Incentive Program For Service Providers

Dave Ferrick - CEO

As the country begins to take a collective sigh of relief in response to widely available COVID-19 vaccinations and eased lockdown restrictions, we are deeply grateful for our Service Providers who have never stopped hustling these past 18 months. They are first responders,...   Read Full Story

May 27, 2021 | 3 min read

A Service Provider Perspective: The Importance of Digital Photos

Ariel Folkerts - Digital Marketing Specialist

Documentation and taking photos during a service job is critical in the damage claims process. We spoke with Andy Parker from AnyTime Towing & Recovery in Maryville, Tennessee to learn about how he leverages digital photos in his business to save time and money, and how he gets...   Read Full Story

May 25, 2021 | 2 min read

Struggling To Hire? Try Changing the Way You Recruit

David Muller - VP, Talent Acquisition

We are in an unfamiliar job market. There's an all-time high of open roles, but finding qualified individuals to fill them is harder than ever. While there's no silver bullet or quick fix, there are several actions you can take today that will make a difference in your...   Read Full Story

January 27, 2021 | 6 min read

2020 in Review: A Year of Accelerated Growth

Jeannine Booton - VP, Corporate Marketing

How we didn't let the crisis go to waste.   Read Full Story

August 18, 2020 | 3 min read

How Data Defines Agero’s Network Strategy

Thea Ferro - Director, Service Network

Agero has always been at the forefront of the roadside assistance industry, and one of the defining factors that consistently sets us apart from our competitors is our access to data and our service provider network. We track, measure, and qualify over 12 million events per...   Read Full Story

June 22, 2020 | 3 min read

Product Feature: Provider Software API

Mary Reese - Senior Product Manager

Our associates work around the clock to get drivers back on the road after a breakdown or accident. Fortunately, we don’t need to do this alone. Agero is part of an incredible ecosystem of roadside service providers, repair shops, dealerships, and software companies who, along...   Read Full Story

May 12, 2020 | 4 min read

Tow Companies Are Changing Everything About EV Ownership with Limited-Time Free Mobile EV Charging

Kate Patty - Lead, Network Engagement

Atlas Towing and G1 Towing, in partnership with Agero, to Launch Test Program Offering Free Mobile Roadside Charging for Electric Vehicles, with SparkCharge Technology   Read Full Story