Posts about

Customer Experience

Roadside Intake Channels: How better data leads to better outcomes

April 2, 2021 | Michael Bell - Senior Director of Data Science and Analytics

At Agero, data drives just about everything we do. We use the terabytes of data that we gather from millions of automotive events every year to..

 

Agero Digital Transformation, Roadside Assistance Announced as 2021 CIO 100 Award Winner

March 22, 2021 | Kate Patty - Public Relations Manager

IDG’s CIO 100 award recognizes enterprise excellence and innovation in IT

 

Product Updates: Transparency and a holistic view of roadside events

March 13, 2021 | Patrick Davis - Senior Director of Product

As an industry leader, we recognize that transparency is essential to just about everything we do. For clients and partners, transparency on the..

 

Agero Introduces End-to-End Vehicle Recall Management Solution, Helping Auto Manufacturers Quickly and Effectively Drive Recall Completion

February 18, 2021 | Kate Patty - Public Relations Manager

Comprehensive, configurable solution integrates everything from VIN Validation to Omnichannel Consumer Notification and Outreach, Service..

 

Agero Lauded by Frost & Sullivan for Alleviating the Stress of Roadside Events with Its Advanced Dispatch and Management Technology

February 16, 2021 | Kate Patty - Public Relations Manager

New digital platform optimizes customer experience, streamlines service provider selection and delivers greater reporting transparency

 

Hagerty’s Expanded Roadside Service Program Goes Digital with Agero, powered by Swoop

February 2, 2021 | Kate Patty - Public Relations Manager

Enhancements for Drivers Club members include mobile app-like experience, GPS-enabled service tracking and more; rich data and interactive..

 

Hagerty and Agero: Elevating the Customer Experience

February 2, 2021 | Henry Stroup - Senior Director of Client Services

Hagerty occupies a remarkable niche in the automotive world: the community of people who own collectible and classic cars. Unlike a daily driver..

 

Roadside assistance becomes simpler than ever with Agero's Blink Roadside Amazon Alexa Skill

December 15, 2020 | Kate Patty - Public Relations Manager

“Alexa, my car ran out of gas” and other common roadside utterances will now prompt Alexa to offer Blink Roadside assistance anywhere in the U.S.

 

Alternative Transportation: Minimizing Disruption from Tow Events

November 25, 2020 | Mathieu Pirio - Product Manager

Automotive mishaps that leave a vehicle disabled take place thousands of times a day across the United States. And every single time, it knocks..

 

Agero Finalist in Company of the Year Awards Program

November 10, 2020 | Kate Patty - Public Relations Manager

Agero has been named a finalist in the Business Intelligence Group’s international 2020 BIG Awards for Business. Recognized for our 50 years of..