Emma Harris - Senior Marketing Communications Specialist
Emma Harris is a Senior Marketing Communications Specialist at Agero, focused on supporting and executing the communications strategy for the Motor Club line of business. Her background in digital marketing and web technology agencies, along with advanced certifications, makes her a go-to for strategic digital recommendations. When she's not focused on communications, Emma balances her passions for amateur photography, travel, and pursuing her sommelier certification.
September 3, 2024 | 4 min read
Managing the Clock: How Setting Realistic Wait Time Expectations Can Enhance Customer Satisfaction
Emma Harris - Senior Marketing Communications Specialist
The most commonly cited frustration for roadside assistance customers is the amount of time between placing their request to when a service provider arrives. Agero consistently works to deliver best-in-class wait times by growing our network of vetted, background-checked service...
Read Full Story