Emma Harris - Senior Marketing Communications Specialist
Emma Harris is a Senior Marketing Communications Specialist at Agero, where she executes the go-to-market strategy for Agero’s Extended Roadside product, a white-label roadside assistance and loyalty program sold directly to consumers. Emma’s background in digital marketing and web technology agencies, coupled with her advanced certifications, helps provide a digital-first perspective to Agero’s communication strategy.
September 3, 2024 | 4 min read
Managing the Clock: How Setting Realistic Wait Time Expectations Can Enhance Customer Satisfaction
Emma Harris - Senior Marketing Communications Specialist
The most commonly cited frustration for roadside assistance customers is the amount of time between placing their request to when a service provider arrives. Agero consistently works to deliver best-in-class wait times by growing our network of vetted, background-checked service...
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