Emma Harris - Senior Marketing Communications Specialist

Emma Harris is a Senior Marketing Communications Specialist at Agero, where she executes the go-to-market strategy for Agero’s Extended Roadside product, a white-label roadside assistance and loyalty program sold directly to consumers. Emma’s background in digital marketing and web technology agencies, coupled with her advanced certifications, helps provide a digital-first perspective to Agero’s communication strategy.

May 8, 2026 | 3 min read

Modernizing Roadside Intake: The Power of Public Mobile Web

Emma Harris - Senior Marketing Communications Specialist

In a digital-first world, your customers don’t just compare you to other insurers or auto brands, they compare you to every seamless experience they’ve ever had. From a one-tap dinner delivery to effortless online tax filing, the bar for convenience has never been higher. At...   Read Full Story

September 3, 2024 | 4 min read

Managing the Clock: How Setting Realistic Wait Time Expectations Can Enhance Customer Satisfaction

Emma Harris - Senior Marketing Communications Specialist

The most commonly cited frustration for roadside assistance customers is the amount of time between placing their request to when a service provider arrives. Agero consistently works to deliver best-in-class wait times by growing our network of vetted, background-checked service...   Read Full Story