Posts about

Customer Loyalty

March 30, 2026 | 3 min read

Seventy-Five Percent Of Consumers Fall Off The Warranty Cliff…How to Keep Them in Your Service & repair Ecosystem

Kate Patty - Director, Marketing Solutions

Most drivers have the same experience. The odometer reaches a specific mileage and it hits them. The car's warranty is officially expired. At that precise moment, 75% of your customers have started looking for a new go-to shop if the car ever needs service over the next decade;*...   Read Full Story