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Bernie Gracy | Chief Digital Officer

Bernie Gracy | Chief Digital Officer
As Chief Digital Officer, Bernie's 30 years of technology experience, energy and insight are helping Agero drive new product/platform introduction, client delivery, and the establishment of new software-enabled business models.

Recent Posts

How Digital Transformation Drives Exceptional Customer Experience

[fa icon='calendar'] Sep 28, 2018 4:01:00 PM / by Bernie Gracy | Chief Digital Officer

As countless new innovative disruptions extend to nearly every corner of our economy, now is the time for many industries, roadside services included, to transform themselves and fully embrace the digital business model. These disruptions—such as mobile apps à la Uber that provide instant response through easy-to-use technology—result in more competition, provide new choices and offer even greater convenience for clients and consumers, but pose a serious threat to those companies that fail to adapt.

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