Daniel Yang - Product Manager
Daniel Yang is a Product Manager on the Swoop Platform team. His current focus is on Intake Solutions. This includes the development of Agero's native digital intake, Mobile Web and the API for client integrations. Daniel joined Agero in 2021 and is based in the San Francisco area. Prior to Agero, Daniel worked as a Product Manager at Sentieo and a Senior Consultant at Ernst & Young. In his spare time, Daniel enjoys baking bread, volunteering, and reading. He has a B.S. in Business Administration from the University of Southern California.
October 12, 2023 | 5 min read
Best Design Practices for Digital Roadside Intake
Most customers experience a roadside event once every 2 years. Even then, many customers don't use their roadside assistance program at all, or use an old fashioned 800 number because they forget or don't know how to use a digital option. Given the infrequent and chaotic nature...
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