Domenic Galdo - VP, Network Operations

Domenic is responsible for building and leading our professional service delivery organization, including Agero's national ecosystem of thousands of service providers across the U.S. Prior to re-joining Agero in 2016, Domenic was the Chief of Sales at Goji.com, where he was responsible for the sales, training, and recruiting functions for the largest online independent auto insurance agency in the nation. Before this, he was the SVP of Operations at the Boston-based energy efficiency company Next Step Living. Over the four years at Next Step Living, Domenic was instrumental in helping Next Step grow into an Inc. 100 “Fastest Growing Company” as he managed all of their partner networks, installation operations, logistics, customer service and customer care functions. From 2006 to 2011, Domenic was Vice President of Operations at BostonCoach, a subsidiary of Fidelity Investments. While at BostonCoach, Domenic managed all customer facing and service delivery functions. From 1995 to 2006, Domenic held various management positions within Agero's operations functions. A resident of Norfolk, MA, where he lives with his wife Maribel and three sons (Nicholas, Christopher and Benjamin), Domenic holds a Bachelor of Science degree in International Business from Newbury College and a Master of Science in Leadership from Emmanuel College.

September 16, 2019 | 2 min read

Four Indispensable Traits That Define Accomplished Tow Operators

Domenic Galdo - VP, Network Operations

Being a tow operator is not just about driving a shiny tow truck. It’s about road safety, customer service, job competence, and, unsurprisingly, self-sacrifice. In my 19 years at Agero dealing with service providers, and with dozens of tow shows under my belt, I have been able...   Read Full Story

July 30, 2019 | 2 min read

Being a Tow Operator Is Not Just a Profession. It's a Vocation.

Domenic Galdo - VP, Network Operations

According to the Meriam-Webster Dictionary, a vocation is “a summons or strong inclination to a particular state or course of action.” Professions generally thought of as vocations are priests, doctors, firefighters, or police officers. Rarely do we think of tow operators as...   Read Full Story

February 12, 2019 | 2 min read

A Storm is Brewing: Bad Weather Driving Tips

Domenic Galdo - VP, Network Operations

Just ten days ago, Punxsutawney Phil neglected to see his shadow and predicted an early spring. Days later, unseasonably warm temperatures permeated throughout the country, hot on the heels of the late January polar vortex weather pattern that caused near-record lows across the...   Read Full Story