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Christine Nguyen
Christine is a Marketing Communications Specialist for the automotive and insurance line of business. She focuses on developing content that spreads brand awareness to consumers and strengthens client relationships regarding the value of roadside. Christine has a Master’s Degree in English from California State University, Fullerton and has over 10 years’ experience in content marketing. She is based in California and enjoys camping, traveling, and raising two tiny humans with her husband.
November 10, 2023 | 5 min read
NPS 101: Why Net Promoter Score should inform your business strategy
As insurance agents, you know that the most productive way to maintain and expand your book of business is to ensure that customers are satisfied with your products and services. And the best way to achieve this is to solicit feedback directly from customers themselves.
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