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Contact Centers

April 20, 2021 | 3 min read

Agero Wins Excellence in Customer Service Award for Third Consecutive Year

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

Medford, Mass. – April 20, 2021 – Agero, whose leading B2B software and services enable auto manufactures and insurers to support customers at every stage of vehicle ownership, today announced it has been named a winner in the 2021 Excellence in Customer Service Award presented...   Read Full Story

February 1, 2021 | 4 min read

Agero Wins Silver Stevie® Award in 2021 Stevie Awards for Sales & Customer Service

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

MEDFORD, Mass. – February 1, 2021 – Agero was presented with a Silver Stevie® Award in the “Most Valuable Response by a Customer Service Team” category in the 15th annual Stevie Awards for Sales & Customer Service for their approach to supporting front-line workers in 2020.   Read Full Story

May 18, 2020 | 3 min read

Agero VP Chris Richard Honored as Gold Stevie® Award Winner in 2020 American Business Awards®

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

Focus on people, technology, and process improvement delivers significant customer service results for leading driver assistance services provider   Read Full Story

April 24, 2020 | 3 min read

Providing Roadside in a Pandemic

George Horvat - Chief Operations Officer

These last few months have had an unprecedented impact on our communities, our families, our economies, and frankly, our basic sense of normalcy. Yet through it all, essential workers, everyday heroes, and even consumers seeking groceries or medical care have taken to the roads,...   Read Full Story

April 20, 2020 | 3 min read

Agero Wins 2020 Excellence in Customer Service Awards

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

Business Intelligence Group recognizes company in Executive of the Year and Team of the Year categories   Read Full Story

March 12, 2020 | 3 min read

Agero Wins Bronze Stevie Award in 2020 Stevie Awards for Sales & Customer Service

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

MEDFORD, Mass. – March 12, 2020–Agero, a market leader in software-enabled driver assistance services for automotive manufacturers and insurance providers in North America, was presented with a Bronze Stevie® Award in the Front-Line Customer Service Team of the Year category...   Read Full Story