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Dealer

How to engage with the right roadside customers at the right time

March 22, 2022 | Frank Klemovitch - Senior Director, Product Management

When a mechanical failure occurs, customers often require a tow and a repair to resolve the underlying issue. Our goal is to make this experience as..

 

Supporting Customers with Unexpected Expenses

November 30, 2021 | Frank Klemovitch - Senior Director, Product Management

Consumers struggle to pay for unexpected expenses, including car repair How to make repair financing accessible Access to capital for vehicle repairs..

 

Creating Positive NPS Through Engagement

September 27, 2021 | Frank Klemovitch - Senior Director, Product Management

Why NPS matters and how you can improve it NPS (Net Promoter Score) is often used as the gold standard metric for measuring customer experience...

 

Unlock new opportunities with dealer towing solutions

June 3, 2021 | Frank Klemovitch - Senior Director, Product Management

Tens of millions of cars move across American roadways every year. Of those millions of vehicle owners, roughly 1 in every 8 drivers has a tow event,..