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Product Spotlight

Roadside Intake Channels: How better data leads to better outcomes

April 2, 2021 | Michael Bell - Senior Director of Data Science and Analytics

At Agero, data drives just about everything we do. We use the terabytes of data that we gather from millions of automotive events every year to..

 

Product Updates: Transparency and a holistic view of roadside events

March 13, 2021 | Patrick Davis - Senior Director of Product

As an industry leader, we recognize that transparency is essential to just about everything we do. For clients and partners, transparency on the..

 

Agero Introduces End-to-End Vehicle Recall Management Solution, Helping Auto Manufacturers Quickly and Effectively Drive Recall Completion

February 18, 2021 | Kate Patty - Public Relations Manager

Comprehensive, configurable solution integrates everything from VIN Validation to Omnichannel Consumer Notification and Outreach, Service..

 

Product Feature: Mobile Web

January 24, 2021 | Mathieu Pirio - Product Manager

At Agero, in order to best service millions of consumers every year, we spend a lot of time and research staying on top of consumer trends. We..

 

Design for Scale: Our Design System Story

January 19, 2021 | Judy Rodman - UX Design Manager

Roadside is inherently complex, often involving a wide range of players – intake agent, service dispatcher, service provider, follow-up customer..

 

Product Feature: Client API

January 15, 2021 | Chris Small - VP, Product

Consumer preference for self-service roadside assistance requests continues expanding rapidly. We've been welcoming this sea change with the..

 

Security & Privacy Product Updates

October 28, 2020 | Roschelle Lowe - Senior Product Manager

This post was a collaboration between Roschelle Lowe, Senior Product Manager, and Swathi Shenoy, Senior Product Analyst.

 

Product Feature: Provider Software API

June 22, 2020 | Mary Reese - Senior Product Manager

Our associates work around the clock to get drivers back on the road after a breakdown or accident. Fortunately, we don’t need to do this alone...

 

Managing Accident Claims Cost with Storage Fee Negotiation

March 13, 2020 | Mubbin Rabbani - Senior Director of Product Management

Vehicle storage and the costs that accompany it are an inescapable reality for automotive insurers. Accident scene management partners with deep..

 

Product Update: Agero Dashboard

January 15, 2020 | Swathi Shenoy - Senior Product Owner

Agero Dashboard provides access to complete visibility and rich reporting for your roadside events. With this tool, you and your team can review..