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Press Releases (5)

February 26, 2020 | 3 min read

Top U.S. Insurers and Automakers Using Artificial Intelligence-based Services from Agero to Improve Driver Assistance

Kate Patty - Lead, Network Engagement

Machine Learning trained from more than 50 Million Breakdown Events Combats Traffic, Weather and Other Unexpected Delays in Delivering Exceptional Roadside Assistance   Read Full Story

December 18, 2019 | 3 min read

Agero's AI-Powered Roadside Assistance Platform Gaining Momentum with New Client Deployments, Redefining Customer Experience for Top Brands

Kate Patty - Lead, Network Engagement

Increasing demand for highly configurable, data-driven and transparent solutions increases growth across OEM, insurance and fleet clientele   Read Full Story

October 22, 2019 | 3 min read

Agero Grows Contact Center Workforce, Will Bring 275 Jobs to Tennessee

Kate Patty - Lead, Network Engagement

Building expansion, new positions to bolster delivery of high-touch roadside assistance services to 115 million motorists   Read Full Story

October 14, 2019 | 3 min read

Agero Roadside Powered by Swoop Named 2020 PACE Award Finalist

Kate Patty - Lead, Network Engagement

MEDFORD, Mass. – October 14, 2019– Agero Roadside Managed Services, powered by Swoop, has been named a finalist for the 2020 Automotive News Premier Automotive Suppliers' Contribution to Excellence (PACE) Awards.   Read Full Story

October 2, 2019 | 4 min read

Agero's New Software-as-a-Service Platform Brings Powerful, Intuitive and Efficient Roadside Assistance Management to Motor Clubs Worldwide

Kate Patty - Lead, Network Engagement

Transparent, vertically-integrated capabilities to transform legacy road and tow services and improve the customer experience at global scale   Read Full Story

June 18, 2019 | 3 min read

Leading Roadside and Transportation Networks Partner to Transform the Breakdown Experience for Consumers

Kate Patty - Lead, Network Engagement

Agero and Lyft to offer all-new transportation options for consumers requiring tow assistance   Read Full Story

May 23, 2019 | 4 min read

New Research Points to Economic Challenges Impacting the North American Towing Industry

Kate Patty - Lead, Network Engagement

First of its kind study proposes new methodology to index and assess why 40% of roadside service providers think many towing businesses may not survive next five years   Read Full Story

May 7, 2019 | 2 min read

Agero Wins 2019 Excellence in Customer Service Award

Kate Patty - Lead, Network Engagement

MEDFORD, Mass. – May 7, 2019 –Agero, Inc., a market leader in software-enabled driver assistance services for automotive manufacturers and insurance providers in North America, announced it has been named a winner in the 2019 Excellence in Customer Service Awards presented by...   Read Full Story

January 10, 2019 | 2 min read

Agero Strengthens Executive Team with Bill Gerraughty as Chief Financial Officer

Kate Patty - Lead, Network Engagement

MEDFORD, Mass. – Jan. 10, 2019 –Agero, Inc., a market leader in software-enabled driver assistance services for automotive manufacturers and insurance providers in North America, has continued to expand its leadership team with the appointment of Bill Gerraughty as Chief...   Read Full Story

December 12, 2018 | 2 min read

Agero Names George Horvat as Chief Operations Officer

Kate Patty - Lead, Network Engagement

Experienced leader to streamline oversight of critical functions to optimize end-to-end roadside assistance services   Read Full Story