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Press Releases (4)

June 17, 2020 | 3 min read

Leading Roadside Assistance Provider Agero Expands Market Share with Purchase of Road America from MAPFRE Asistencia

Kate Patty - Lead, Network Engagement

MEDFORD, Mass. & MIAMI – June 17, 2020–Agero, the leading driver assistance services partner for automotive manufacturers and insurance carriers in North America, today announced it has purchased the assets ofRoad America Motor Clubfrom MAPFRE Asistencia.   Read Full Story

May 27, 2020 | 5 min read

Root Insurance Extends Digital Business Model to Roadside Assistance with Agero, Powered by Swoop

Kate Patty - Lead, Network Engagement

Largest P&C InsureTech and B2B roadside services providers partner to deliver convenient, touchless emergency road support to policyholders   Read Full Story

May 18, 2020 | 3 min read

Agero VP Chris Richard Honored as Gold Stevie® Award Winner in 2020 American Business Awards®

Kate Patty - Lead, Network Engagement

Focus on people, technology, and process improvement delivers significant customer service results for leading driver assistance services provider   Read Full Story

May 12, 2020 | 4 min read

Tow Companies Are Changing Everything About EV Ownership with Limited-Time Free Mobile EV Charging

Kate Patty - Lead, Network Engagement

Atlas Towing and G1 Towing, in partnership with Agero, to Launch Test Program Offering Free Mobile Roadside Charging for Electric Vehicles, with SparkCharge Technology   Read Full Story

April 20, 2020 | 3 min read

Agero Wins 2020 Excellence in Customer Service Awards

Kate Patty - Lead, Network Engagement

Business Intelligence Group recognizes company in Executive of the Year and Team of the Year categories   Read Full Story

April 15, 2020 | 5 min read

Agero Delivers New End-to-End Digital Platform to Dramatically Streamline And Improve Accident Claims Management for Insurers

Kate Patty - Lead, Network Engagement

New capabilities, integrations with claims management vendor ecosystem saves insurers time and money, and reduces insureds’ frustration, across tens of thousands of annual accident tows   Read Full Story

March 12, 2020 | 3 min read

Agero Wins Bronze Stevie Award in 2020 Stevie Awards for Sales & Customer Service

Kate Patty - Lead, Network Engagement

MEDFORD, Mass. – March 12, 2020–Agero, a market leader in software-enabled driver assistance services for automotive manufacturers and insurance providers in North America, was presented with a Bronze Stevie® Award in the Front-Line Customer Service Team of the Year category...   Read Full Story

February 26, 2020 | 3 min read

Top U.S. Insurers and Automakers Using Artificial Intelligence-based Services from Agero to Improve Driver Assistance

Kate Patty - Lead, Network Engagement

Machine Learning trained from more than 50 Million Breakdown Events Combats Traffic, Weather and Other Unexpected Delays in Delivering Exceptional Roadside Assistance   Read Full Story

December 18, 2019 | 3 min read

Agero's AI-Powered Roadside Assistance Platform Gaining Momentum with New Client Deployments, Redefining Customer Experience for Top Brands

Kate Patty - Lead, Network Engagement

Increasing demand for highly configurable, data-driven and transparent solutions increases growth across OEM, insurance and fleet clientele   Read Full Story

October 22, 2019 | 3 min read

Agero Grows Contact Center Workforce, Will Bring 275 Jobs to Tennessee

Kate Patty - Lead, Network Engagement

Building expansion, new positions to bolster delivery of high-touch roadside assistance services to 115 million motorists   Read Full Story