Posts about

Press Releases (4)

April 20, 2020 | 3 min read

Agero Wins 2020 Excellence in Customer Service Awards

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

Business Intelligence Group recognizes company in Executive of the Year and Team of the Year categories   Read Full Story

April 15, 2020 | 5 min read

Agero Delivers New End-to-End Digital Platform to Dramatically Streamline And Improve Accident Claims Management for Insurers

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

New capabilities, integrations with claims management vendor ecosystem saves insurers time and money, and reduces insureds’ frustration, across tens of thousands of annual accident tows   Read Full Story

March 12, 2020 | 3 min read

Agero Wins Bronze Stevie Award in 2020 Stevie Awards for Sales & Customer Service

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

MEDFORD, Mass. – March 12, 2020–Agero, a market leader in software-enabled driver assistance services for automotive manufacturers and insurance providers in North America, was presented with a Bronze Stevie® Award in the Front-Line Customer Service Team of the Year category...   Read Full Story

February 26, 2020 | 3 min read

Top U.S. Insurers and Automakers Using Artificial Intelligence-based Services from Agero to Improve Driver Assistance

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

Machine Learning trained from more than 50 Million Breakdown Events Combats Traffic, Weather and Other Unexpected Delays in Delivering Exceptional Roadside Assistance   Read Full Story

December 18, 2019 | 3 min read

Agero's AI-Powered Roadside Assistance Platform Gaining Momentum with New Client Deployments, Redefining Customer Experience for Top Brands

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

Increasing demand for highly configurable, data-driven and transparent solutions increases growth across OEM, insurance and fleet clientele   Read Full Story

October 22, 2019 | 3 min read

Agero Grows Contact Center Workforce, Will Bring 275 Jobs to Tennessee

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

Building expansion, new positions to bolster delivery of high-touch roadside assistance services to 115 million motorists   Read Full Story

October 14, 2019 | 3 min read

Agero Roadside Powered by Swoop Named 2020 PACE Award Finalist

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

MEDFORD, Mass. – October 14, 2019– Agero Roadside Managed Services, powered by Swoop, has been named a finalist for the 2020 Automotive News Premier Automotive Suppliers' Contribution to Excellence (PACE) Awards.   Read Full Story

October 2, 2019 | 4 min read

Agero's New Software-as-a-Service Platform Brings Powerful, Intuitive and Efficient Roadside Assistance Management to Motor Clubs Worldwide

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

Transparent, vertically-integrated capabilities to transform legacy road and tow services and improve the customer experience at global scale   Read Full Story

June 18, 2019 | 3 min read

Leading Roadside and Transportation Networks Partner to Transform the Breakdown Experience for Consumers

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

Agero and Lyft to offer all-new transportation options for consumers requiring tow assistance   Read Full Story

May 23, 2019 | 4 min read

New Research Points to Economic Challenges Impacting the North American Towing Industry

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

First of its kind study proposes new methodology to index and assess why 40% of roadside service providers think many towing businesses may not survive next five years   Read Full Story