Agero Insights

February 18, 2021 | 4 min read

Agero Introduces End-to-End Vehicle Recall Management Solution, Helping Auto Manufacturers Quickly and Effectively Drive Recall Completion

Comprehensive, configurable solution integrates everything from VIN Validation to Omnichannel Consumer Notification and Outreach, Service Scheduling, Vehicle Logistics Management and Real-Time Reporting for a seamless customer experience Read Full Story

Press Releases, Customer Experience, Product Spotlight, Consumer Affairs, Recall Solutions

February 16, 2021 | 3 min read

Agero Lauded by Frost & Sullivan for Alleviating the Stress of Roadside Events with Its Advanced Dispatch and Management Technology

Kate Patty - Lead, Network Engagement

New digital platform optimizes customer experience, streamlines service provider selection and delivers greater reporting transparency Read Full Story

Roadside, Digital Adoption, Press Releases, Customer Experience, Awards

February 2, 2021 | 4 min read

Hagerty’s Expanded Roadside Service Program Goes Digital with Agero, powered by Swoop

Kate Patty - Lead, Network Engagement

Enhancements for Drivers Club members include mobile app-like experience, GPS-enabled service tracking and more; rich data and interactive dashboards help power Hagerty’s highly-regarded premium service for classic car enthusiasts Read Full Story

Roadside, Press Releases, Customer Experience, Client Spotlight

February 1, 2021 | 4 min read

Agero Wins Silver Stevie® Award in 2021 Stevie Awards for Sales & Customer Service

Kate Patty - Lead, Network Engagement

MEDFORD, Mass. – February 1, 2021 – Agero was presented with a Silver Stevie® Award in the “Most Valuable Response by a Customer Service Team” category in the 15th annual Stevie Awards for Sales & Customer Service for their approach to supporting front-line workers in 2020. Read Full Story

Roadside, Contact Centers, Press Releases, Awards

January 12, 2021 | 3 min read

Agero’s Alternative Transportation Product Wins 2021 BIG Innovation Award

Kate Patty - Lead, Network Engagement

MEDFORD, Mass. – January 12, 2021 – Agero, which offers technology-enabled breakdown and accident assistance for more vehicles than any other provider in North America, today announced its Alternative Transportation product, serviced by rideshare company Lyft, has been named a... Read Full Story

Accident Management, Press Releases, Awards

January 11, 2021 | 3 min read

Built In Honors Agero in Its Esteemed 2021 Best Places To Work Awards

Kate Patty - Lead, Network Engagement

Company Earns Placement on Built In’s 100 Best Large Companies To Work For Read Full Story

Employee Life, Press Releases, Awards

December 2, 2020 | 5 min read

Arcimoto and Agero Launch Nationwide Roadside Assistance Program for All Arcimoto Vehicles

Kate Patty - Lead, Network Engagement

EUGENE, Ore.-- Arcimoto, Inc.® (NASDAQ: FUV), makers of affordable, practical, and joyful pure electric vehicles for everyday commuters and fleets, today announced that it has launched nationwide roadside assistance for every Arcimoto vehicle through Agero, the leading driver... Read Full Story

Roadside, Press Releases, Client Spotlight, Electric Vehicles

November 10, 2020 | 1 min read

Agero Finalist in Company of the Year Awards Program

Kate Patty - Lead, Network Engagement

Agero has been named a finalist in the Business Intelligence Group’s international 2020 BIG Awards for Business. Recognized for our 50 years of leadership establishing and rethinking the roadside assistance industry, including a digital transformation focused on better serving... Read Full Story

Roadside, Digital Adoption, Press Releases, Customer Experience, Awards

June 25, 2020 | 3 min read