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Press Releases (3)

June 3, 2021 | 3 min read

Agero Introduces Tow To Repair, a Fully-Managed Direct Tow Option for Dealers, Repair Facilities and Body Shops

Kate Patty - Lead, Network Engagement

Branded digital service streamlines pick up and drop off of customer vehicles, allowing providers to stay top-of-mind for both routine maintenance and unexpected car repairs   Read Full Story
Press Releases, Customer Experience, Automotive, Tow To Repair

April 27, 2021 | 3 min read

Agero Launches New Service to Help Automakers, Dealers and Fleets Scale and Optimize Vehicle Transportation and Delivery

Kate Patty - Lead, Network Engagement

Vehicle Transport simplifies complex logistics management, enables time and cost efficiency, reduces risk   Read Full Story
Press Releases, Customer Experience, Product Spotlight

April 20, 2021 | 3 min read

Agero Wins Excellence in Customer Service Award for Third Consecutive Year

Kate Patty - Lead, Network Engagement

Medford, Mass. – April 20, 2021 – Agero, whose leading B2B software and services enable auto manufactures and insurers to support customers at every stage of vehicle ownership, today announced it has been named a winner in the 2021 Excellence in Customer Service Award presented...   Read Full Story
Contact Centers, Press Releases, Customer Experience, Awards

March 22, 2021 | 4 min read

Agero Digital Transformation, Roadside Assistance Announced as 2021 CIO 100 Award Winner

Kate Patty - Lead, Network Engagement

IDG’s CIO 100 award recognizes enterprise excellence and innovation in IT   Read Full Story
Roadside, Digital Adoption, Press Releases, Customer Experience, Awards

February 18, 2021 | 4 min read

Agero Introduces End-to-End Vehicle Recall Management Solution, Helping Auto Manufacturers Quickly and Effectively Drive Recall Completion

Kate Patty - Lead, Network Engagement

Comprehensive, configurable solution integrates everything from VIN Validation to Omnichannel Consumer Notification and Outreach, Service Scheduling, Vehicle Logistics Management and Real-Time Reporting for a seamless customer experience   Read Full Story
Press Releases, Customer Experience, Product Spotlight, Consumer Affairs, Recall Solutions

February 16, 2021 | 3 min read

Agero Lauded by Frost & Sullivan for Alleviating the Stress of Roadside Events with Its Advanced Dispatch and Management Technology

Kate Patty - Lead, Network Engagement

New digital platform optimizes customer experience, streamlines service provider selection and delivers greater reporting transparency   Read Full Story
Roadside, Digital Adoption, Press Releases, Customer Experience, Awards

February 2, 2021 | 4 min read

Hagerty’s Expanded Roadside Service Program Goes Digital with Agero, powered by Swoop

Kate Patty - Lead, Network Engagement

Enhancements for Drivers Club members include mobile app-like experience, GPS-enabled service tracking and more; rich data and interactive dashboards help power Hagerty’s highly-regarded premium service for classic car enthusiasts   Read Full Story
Roadside, Press Releases, Customer Experience, Client Spotlight

February 1, 2021 | 4 min read

Agero Wins Silver Stevie® Award in 2021 Stevie Awards for Sales & Customer Service

Kate Patty - Lead, Network Engagement

MEDFORD, Mass. – February 1, 2021 – Agero was presented with a Silver Stevie® Award in the “Most Valuable Response by a Customer Service Team” category in the 15th annual Stevie Awards for Sales & Customer Service for their approach to supporting front-line workers in 2020.   Read Full Story
Roadside, Contact Centers, Press Releases, Awards

January 12, 2021 | 3 min read

Agero’s Alternative Transportation Product Wins 2021 BIG Innovation Award

Kate Patty - Lead, Network Engagement

MEDFORD, Mass. – January 12, 2021 – Agero, which offers technology-enabled breakdown and accident assistance for more vehicles than any other provider in North America, today announced its Alternative Transportation product, serviced by rideshare company Lyft, has been named a...   Read Full Story
Accident Management, Press Releases, Awards

January 11, 2021 | 3 min read

Built In Honors Agero in Its Esteemed 2021 Best Places To Work Awards

Kate Patty - Lead, Network Engagement

Company Earns Placement on Built In’s 100 Best Large Companies To Work For   Read Full Story
Employee Life, Press Releases, Awards

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