Getaround & Agero: A new model for mobility needs a new model for roadside

November 11, 2020 | Sarah Draxton - Client Services Manager

Getaround is on a mission to empower people to carshare everywhere and improve cities by changing the way cars are used. Through safe, reliable..

 

Agero Finalist in Company of the Year Awards Program

November 10, 2020 | Kate Patty - Public Relations Manager

Agero has been named a finalist in the Business Intelligence Group’s international 2020 BIG Awards for Business. Recognized for our 50 years of..

 

Security & Privacy Product Updates

October 28, 2020 | Roschelle Lowe - Senior Product Manager

This post was a collaboration between Roschelle Lowe, Senior Product Manager, and Swathi Shenoy, Senior Product Analyst.

 

'In these uncertain times…': How pandemic stress is destabilizing NPS across industries

October 27, 2020 | Beth Davidson - Chief Marketing Officer

In normal times, we use customer experience metrics like NPS to provide valuable insights into the performance of our products and services. A..

 

Infographic: Ushering in the era of Electric vehicles

October 21, 2020 | Alejandro Alvarado - Senior Director, Corporate Strategy & New Business Development

The era of electric vehicles is coming. While they currently make up a small percentage of the overall market share, more and more EV models are..

 

Agero Improves Accident Experience for Insurers, Drivers with addition of Alternative Transportation by Lyft

September 30, 2020 | Kate Patty - Public Relations Manager

Dispatch of complimentary Lyft rides boosts customer satisfaction and give insurers greater flexibility in accident claims management.

 

Agero & SparkCharge: Powering up stranded electric vehicles

September 29, 2020 | Alejandro Alvarado - Senior Director, Corporate Strategy & New Business Development

With electric vehicles poised to be the future of the automotive industry, we are leading the charge to develop solutions that solve critical pain..

 

In an Accident, A Picture is Worth a Thousand Words

September 28, 2020 | Petya Tomova - Associate Product Manager

This post was a collaboration between Petya Tomova - Associate Product Manager & Candy Boschard - Senior Product Manager.  While managing an..

 

Insights: A successful recall campaign starts with understanding your customer

September 25, 2020 | Jeff Bohn - Product Manager

At Agero, our goal is to support our clients in providing the best service to their customers while driving higher recall completion rates. We..

 

Managing Our Provider Network to Success: Feet on the Street

September 17, 2020 | Bichelle Jeffries - Field Operations Manager, East Region

Our Field Operations Manager, Bichelle Jeffries, walks us through how she supports the Agero provider network in her territory. She, along with..