Product Updates: Transparency and a holistic view of roadside events

March 7, 2022 | Patrick Davis - Vice President of Product

As an industry leader, we recognize that transparency is essential to just about everything we do. For clients and partners, transparency on the..

 

Agero’s Dana Kinsella Wins Bronze Stevie® Award In 2022 Stevie Awards for Sales & Customer Service

March 1, 2022 | Kate Patty - Sr. Public Relations & Engagement Marketing Manager

Medford, Mass. – March 1, 2022 – Agero, whose leading B2B software and services enable auto manufacturers, fleets, insurers and others to support..

 

An Increased Need for Accident Management Efficiency

February 25, 2022 | Mubbin Rabbani - Senior Director of Product Management

Minimizing loss costs and expenses, cycle time, and driving a positive policyholder experience are key objectives to making any accident management..

 

Taking Control of Accident Management Costs

January 13, 2022 | Mubbin Rabbani - Senior Director of Product Management

We work with insurers and their consumers every day to streamline the claims and accident management process to save time, frustration and money...

 

How Thoughtful Roadside Implementation Leads to Successful Launch

January 11, 2022 | Richard Cammett

Standing up a new roadside program can be a daunting process. No doubt there are many steps to a successful launch, but between our proven..

 

 

Enhancing Omnichannel Customer Support with a Virtual Chat Assistant

January 4, 2022 | Machu Latorre – Senior Product Manager

When supporting drivers during a roadside event, there is not one right way to ensure customers get the help they need. Instead, the best practice is..

 

Operationalizing the Exception on Swoop

December 6, 2021 | Roschelle Lowe - Group Product Manager

We know a thing or two about helping customers on the side of the road. After supporting millions of customers every year for decades, we see the..

 

ADT and Agero: Peace of Mind Away From Home

December 1, 2021 | Steve Moretti - VP, Consumer Engagement Marketing

ADT has been a safety and security leader for 147 years and believes that everyone deserves to feel safe. Known best for its home security services,..

 

Supporting Customers with Unexpected Expenses

November 30, 2021 | Frank Klemovitch - Senior Director, Product Management

Consumers struggle to pay for unexpected expenses, including car repair How to make repair financing accessible Access to capital for vehicle repairs..