Agero Insights

The Challenge and Opportunity of Vehicle Transport

April 27, 2021 | Rob Hawkins - Senior Product Manager

Every year, approximately 17 million new vehicles are transported to nearly 17,000 dealerships throughout the US, marking the beginning of an average

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Start Your Engines: How We’ve Revved Up for the Summer Volume Surge

April 26, 2021 | George Horvat - Chief Operations Officer

This post was developed with and co-authored by Chetan Ghai, Business Leader, Insurance Roadside, Agero. Back to “normal” is creating roadside..

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Agero Wins Excellence in Customer Service Award for Third Consecutive Year

April 20, 2021 | Kate Patty - Public Relations Manager

Medford, Mass. – April 20, 2021 – Agero, whose leading B2B software and services enable auto manufactures and insurers to support customers at every..

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Roadside Intake Channels: How better data leads to better outcomes

April 2, 2021 | Michael Bell - Senior Director of Data Science and Analytics

At Agero, data drives just about everything we do. We use the terabytes of data that we gather from millions of automotive events every year to..

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From One Industry-Leading Innovation to the Next: CIO 100 Awards Celebrate Agero’s Evolution

April 1, 2021 | Dave Ferrick - CEO

We are incredibly proud to have recently been honored with our sixth CIO 100 award, a win that marks not only the next evolution of our roadside..

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Building Customer Loyalty at Each Stage of the Automotive Lifecycle

March 25, 2021 | Tim Chung - Business Leader, Dealer & Repair Shop

Customer experience plays a significant role in building brand loyalty for automotive. Market leaders in automotive brand loyalty are able to garner..

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Agero Digital Transformation, Roadside Assistance Announced as 2021 CIO 100 Award Winner

March 22, 2021 | Kate Patty - Public Relations Manager

IDG’s CIO 100 award recognizes enterprise excellence and innovation in IT

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Product Updates: Transparency and a holistic view of roadside events

March 13, 2021 | Patrick Davis - Senior Director of Product

As an industry leader, we recognize that transparency is essential to just about everything we do. For clients and partners, transparency on the..

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Agero Introduces End-to-End Vehicle Recall Management Solution, Helping Auto Manufacturers Quickly and Effectively Drive Recall Completion

February 18, 2021 | Kate Patty - Public Relations Manager

Comprehensive, configurable solution integrates everything from VIN Validation to Omnichannel Consumer Notification and Outreach, Service Scheduling,..

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Agero Lauded by Frost & Sullivan for Alleviating the Stress of Roadside Events with Its Advanced Dispatch and Management Technology

February 16, 2021 | Kate Patty - Public Relations Manager

New digital platform optimizes customer experience, streamlines service provider selection and delivers greater reporting transparency

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