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Product Updates: Transparency and a holistic view of roadside events

March 13, 2021 | Patrick Davis - Senior Director of Product

As an industry leader, we recognize that transparency is essential to just about everything we do. For clients and partners, transparency on the..
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Agero Introduces End-to-End Vehicle Recall Management Solution, Helping Auto Manufacturers Quickly and Effectively Drive Recall Completion

February 18, 2021 | Kate Patty - Public Relations Manager

Comprehensive, configurable solution integrates everything from VIN Validation to Omnichannel Consumer Notification and Outreach, Service Scheduling,..
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Agero Lauded by Frost & Sullivan for Alleviating the Stress of Roadside Events with Its Advanced Dispatch and Management Technology

February 16, 2021 | Kate Patty - Public Relations Manager

New digital platform optimizes customer experience, streamlines service provider selection and delivers greater reporting transparency
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Hagerty’s Expanded Roadside Service Program Goes Digital with Agero, powered by Swoop

February 2, 2021 | Kate Patty - Public Relations Manager

Enhancements for Drivers Club members include mobile app-like experience, GPS-enabled service tracking and more; rich data and interactive dashboards..
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Hagerty and Agero: Elevating the Customer Experience

February 2, 2021 | Henry Stroup - Senior Director of Client Services

Hagerty occupies a remarkable niche in the automotive world: the community of people who own collectible and classic cars. Unlike a daily driver or..
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Agero Wins Silver Stevie® Award in 2021 Stevie Awards for Sales & Customer Service

February 1, 2021 | Kate Patty - Public Relations Manager

MEDFORD, Mass. – February 1, 2021 – Agero was presented with a Silver Stevie® Award in the “Most Valuable Response by a Customer Service Team”..
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2020 in Review: A Year of Accelerated Growth

January 27, 2021 | Jeannine Booton - VP, Corporate Marketing

How we didn't let the crisis go to waste.
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Product Feature: Mobile Web

January 24, 2021 | Mathieu Pirio - Product Manager

At Agero, in order to best service millions of consumers every year, we spend a lot of time and research staying on top of consumer trends. We have..
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Design for Scale: Our Design System Story

January 19, 2021 | Judy Rodman - UX Design Manager

Roadside is inherently complex, often involving a wide range of players – intake agent, service dispatcher, service provider, follow-up customer..
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Product Feature: Client API

January 15, 2021 | Chris Small - VP, Product

Consumer preference for self-service roadside assistance requests continues expanding rapidly. We've been welcoming this sea change with the..
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