March 19, 2024 | 3 min read

Agero Expands Deployment of Crash Response Technology Following Significant Growth in 2023

Jeannine Booton - VP, Corporate Marketing

Agero’s volume of calls initiated through Crash Response has grown 475% since its first year launch, with 44% year-over-year growth in 2023   Read Full Story

March 6, 2024 | 5 min read

How roadside events power the dealer experience to increase customer loyalty

Monica Bouchard - Senior Manager, Client Engagement Marketing

From frustration to delight: How a roadside event can become a brand and relationship building opportunity for dealers. Just over one in two drivers (and even more for battery electric vehicles) will experience a roadside event each year – from a flat tire, a dead battery, a...   Read Full Story

March 5, 2024 | 4 min read

What We’ve Learned from Supporting Hybrids (and what this means for EVs)

Dan Reimel - Roadside Product Lead

Interest and adoption of alternative fuel vehicles has never been higher. In 2023, there were 1.2 million electric vehicles sold in the US, accounting for 7.6% of new cars sold, and this number is expected to exceed 10% this year. However, as new EV drivers navigate challenges...   Read Full Story

February 29, 2024 | 3 min read

Agero recognized as Top Driver Safety Solutions Provider by Auto Business Outlook

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

MEDFORD, Mass. – February 29, 2024 – Agero, the leading white-label provider of digital driver assistance services and software for a majority of automotive and auto insurance brands, was recognized as the Top Driver Safety Solutions Provider by Auto Business Outlook – a...   Read Full Story

February 7, 2024 | 4 min read

7 Tips to Stay Safe During Roadside Events

Christine Nguyen - Marketing Communications Specialist

Flat tires, jump starts, and tows are all common roadside events that a majority of drivers have either witnessed as they’re driving or experienced firsthand. But what’s also common (and frequently overlooked) are the major dangers associated with roadside events that can lead...   Read Full Story

January 16, 2024 | 4 min read

Agero Applauded by Frost & Sullivan for Bolstering Driver Safety, Reducing Costs, and Elevating Customer Relations with Its Market-leading Position

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

With its legacy of digitalized driver assistance services leadership, Agero's compelling value proposition underpins its sustained success.   Read Full Story

January 9, 2024 | 3 min read

Built In Recognizes Agero as a Top Workplace in Its 2024 Best Places To Work Awards

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

Agero honored among Boston’s Best Large Workplaces, marking fourth consecutive year of recognition for the company   Read Full Story

December 18, 2023 | 7 min read

After the initial charge: The Post Purchase Experience for EV Drivers

Shana Cooper - Senior Director, Product Marketing

From gas station protocol to when to get an oil change, the majority of today’s drivers have learned the basics of how to maintain and operate vehicles through the lens of internal combustible engines. And while there have certainly been major updates and changes throughout the...   Read Full Story

December 8, 2023 | 4 min read

Maximizing the Potential of Usage-Based Insurance

Matt Clarenson - Director of Product, Accident Management

Usage-based insurance, or UBI, is gaining traction with drivers due to the cost savings they can deliver for policyholders. These programs reportedly save drivers 10-15% annually, so it’s easy to see why they are gaining popularity. This is especially relevant considering the...   Read Full Story

November 10, 2023 | 5 min read

NPS 101: Why Net Promoter Score should inform your business strategy

Christine Nguyen - Marketing Communications Specialist

As insurance agents, you know that the most productive way to maintain and expand your book of business is to ensure that customers are satisfied with your products and services. And the best way to achieve this is to solicit feedback directly from customers themselves.   Read Full Story