June 9, 2025 | 6 min read

Agero Study Reveals Drivers are Overconfident and Underprepared for Roadside Events

Samira Bowles - Senior Manager, Marketing Strategy

At Agero, roadside isn’t just our business; it’s our passion. With over 240 million drivers traveling on America’s roadways this year1, we understand the importance of not only providing timely assistance to drivers in need, but learning more about the evolving landscape to...   Read Full Story

May 6, 2025 | 2 min read

Swoop: The Network Difference

Eliahu Sussman – Director, Roadside Engagement

When it comes to helping customers who need roadside assistance or a vehicle towed after an accident, speed and reliability are paramount. It’s more than just getting a tow truck to a stranded driver; it’s about providing a seamless and stress-free experience during a...   Read Full Story

March 25, 2025 | 1 min read

Swoop: Configurability Beyond Limits

Eliahu Sussman – Director, Roadside Engagement

In today's fast-paced world, roadside assistance isn't a luxury: it's a necessity. But let's face it, not all roadside assistance programs are the same . At least, they shouldn’t be. Each insurance carrier, automaker, motor club, and retailer has unique needs and expectations...   Read Full Story

January 16, 2025 | 3 min read

Interviewing with Agero 101

Keri Pajer - VP Business Partnerships and Change Initiatives

Landing an interview is an exciting step in your career journey, and we’re here to help you make the most of it. Whether you’re exploring a role at Agero or another opportunity, preparation is key to success. In the interview process, you’ll gain valuable insights about the job...   Read Full Story

January 7, 2025 | 4 min read

Built In Again Names Agero a Premier Workplace in Annual Best Places to Work Awards

Jeannine Booton - VP, Corporate Marketing

Recognition marks fifth consecutive year Agero has appeared on prestigious list, with company earning two placements   Read Full Story

October 24, 2024 | 3 min read

The Opportunities (and Potholes) from Roadside to Repair

Nathan Phillips - Product Marketing Manager

At Agero, we service over 30,000 roadside events everyday. About 40% of these are simple roadside events, like a flat tire or a battery jump. However, the majority of events require a tow, most commonly caused by a mechanical breakdown and likely requiring repair, which...   Read Full Story

September 20, 2024 | 4 min read

Breaking down the latest roadside assistance trends: From flat tires to aging vehicles

Jesse Aronson - Marketing Insights Specialist

At Agero, we support 12 million roadside events a year. This means we’re helping a driver get their day back on track every three seconds, all year long. Imagine a bustling crowd filling every seat in Chicago’s iconic Wrigley Field, the entire student body of a large university,...   Read Full Story

September 9, 2024 | 5 min read

Hagerty Renews Multi-Year Partnership with Agero to Continue Delivering Specialized Roadside Assistance to Driving Enthusiasts

Jeannine Booton - VP, Corporate Marketing

Renewed partnership enables Hagerty to continue bringing unmatched customer-focused experiences to Drivers Club members   Read Full Story

September 3, 2024 | 4 min read

Managing the Clock: How Setting Realistic Wait Time Expectations Can Enhance Customer Satisfaction

Emma Harris - Marketing Communications Specialist

The most commonly cited frustration for roadside assistance customers is the amount of time between placing their request to when a service provider arrives. Agero consistently works to deliver best-in-class wait times by growing our network of vetted, background-checked service...   Read Full Story

August 28, 2024 | 3 min read

Women We Admire Honors Agero’s Beth Davidson in its Top 50 Women CMOs of 2024

Jeannine Booton - VP, Corporate Marketing

Distinguished award recognizes accomplishments of female marketing executives across North America   Read Full Story