On the Road Again: Vehicle Usage Trends 2021

November 19, 2021 | Eliahu Sussman – Senior Product Marketing Manager

The automotive industry is showing no signs of slowing down, according to extensive industry research by Agero throughout 2020 and 2021. Americans..

 

Best Practices in Critical Supplier Recall Management

November 15, 2021 | Jason Peters - VP, Consumer Affairs

Takata airbags are the largest recall in the history of the auto industry. Since the issue was first uncovered in 2013, 28 deaths and more than 400..

 

How to Adapt to Changes in Driver Behavior

October 14, 2021 | Candy Boschard - Senior Product Manager

By now, we’re all well aware that COVID-19 impacted nearly every industry worldwide. One observable impact in the auto insurance industry has..

 

Agero’s New Conversational AI Improves Roadside Assistance Efficiency and Experience

October 14, 2021 | Kate Patty - Sr. Public Relations & Engagement Marketing Manager

MEDFORD, Mass. – October 14, 2021– Agero, whose leading B2B software and services enable auto manufacturers, fleets, insurers, and others to support..

 

Why Do Background Checks Matter?

October 13, 2021 | Peter Necheles - Chief Legal Officer

Background checks – a business’ way of verifying that an individual is who they say they are – are essential not only for workplace and consumer..

 

 

Creating Positive NPS Through Engagement

September 27, 2021 | Frank Klemovitch - Senior Director, Product Management

Why NPS matters and how you can improve it NPS (Net Promoter Score) is often used as the gold standard metric for measuring customer experience...

 

Mobilizing around mobile: Increasing insurance app engagement

September 17, 2021 | Chetan Ghai - Chief Commercial Officer, Insurance

Discover the critical functions and best practices that result in winning app experiences.  

 

The Roadside (Mis)Perception Problem: Why Only 1 in 3 Drivers Uses their Coverage to Resolve an Event

August 26, 2021 | Eliahu Sussman – Senior Product Marketing Manager

Every day, our team works with service providers, industry partners, and our clients to help more than 35,000 drivers get back on the road following..

 

Managing Gig Economy Fleets

August 23, 2021 | Tim Young - Vice President, Automotive Division

The nature of workforces and fleets has certainly evolved over time and today more than a third of workers in the US are part of the gig economy. The..