Agero Insights

On the Road Again: Vehicle Usage Trends 2021

November 19, 2021 | Eliahu Sussman – Senior Product Marketing Manager

The automotive industry is showing no signs of slowing down, according to extensive industry research by Agero throughout 2020 and 2021. Americans..

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Best Practices in Critical Supplier Recall Management

November 15, 2021 | Jason Peters - VP, Consumer Affairs

Takata airbags are the largest recall in the history of the auto industry. Since the issue was first uncovered in 2013, 28 deaths and more than 400..

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How to Adapt to Changes in Driver Behavior

October 14, 2021 | Candy Boschard - Senior Product Manager

By now, we’re all well aware that COVID-19 impacted nearly every industry worldwide. One observable impact in the auto insurance industry has..

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Agero’s New Conversational AI Improves Roadside Assistance Efficiency and Experience

October 14, 2021 | Kate Patty - Sr. Public Relations & Engagement Marketing Manager

MEDFORD, Mass. – October 14, 2021– Agero, whose leading B2B software and services enable auto manufacturers, fleets, insurers, and others to support..

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Why Do Background Checks Matter?

October 13, 2021 | Peter Necheles - Chief Legal Officer

Background checks – a business’ way of verifying that an individual is who they say they are – are essential not only for workplace and consumer..

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Agero’s Mary Reese and Patrick Davis Named ‘Best Tech Manager’ in Boston, San Francisco

October 12, 2021 | Kate Patty - Sr. Public Relations & Engagement Marketing Manager

Tech in Motion Announces 2021 Timmys Regional Winners, Who Advance to North American Round

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Creating Positive NPS Through Engagement

September 27, 2021 | Frank Klemovitch - Senior Director, Product Management

Why NPS matters and how you can improve it NPS (Net Promoter Score) is often used as the gold standard metric for measuring customer experience...

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Mobilizing around mobile: Increasing insurance app engagement

September 17, 2021 | Chetan Ghai - Chief Commercial Officer, Insurance

Discover the critical functions and best practices that result in winning app experiences.

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The Roadside (Mis)Perception Problem: Why Only 1 in 3 Drivers Uses their Coverage to Resolve an Event

August 26, 2021 | Eliahu Sussman – Senior Product Marketing Manager

Every day, our team works with service providers, industry partners, and our clients to help more than 35,000 drivers get back on the road following..

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Managing Gig Economy Fleets

August 23, 2021 | Tim Young - Vice President, Automotive Division

The nature of workforces and fleets has certainly evolved over time and today more than a third of workers in the US are part of the gig economy. The..

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