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Creating Positive NPS Through Engagement

September 27, 2021 | Frank Klemovitch - Senior Director, Product Management

Why NPS matters and how you can improve it NPS (Net Promoter Score) is often used as the gold standard metric for measuring customer experience...
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Mobilizing around mobile: Increasing insurance app engagement

September 17, 2021 | Chetan Ghai - Business Leader, Insurance Roadside

Discover the critical functions and best practices that result in winning app experiences.  
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The Roadside (Mis)Perception Problem: Why Only 1 in 3 Drivers Uses their Coverage to Resolve an Event

August 26, 2021 | Eliahu Sussman – Product Marketing Manager

Every day, our team works with service providers, industry partners, and our clients to help more than 35,000 drivers get back on the road..
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Managing Gig Economy Fleets

August 23, 2021 | Tim Young - Vice President, Automotive Division

The nature of workforces and fleets has certainly evolved over time and today more than a third of workers in the US are part of the gig economy...
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How to Enable Immediate Accident Response Using Telematics

August 19, 2021 | Mubbin Rabbani - Senior Director of Product Management

Mobile telematics has been a hot topic for quite a few years, and the rapid technology adoption has been further accelerated by the COVID-19..
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Using Technology to Drive Evolution: The Metromile & Agero Story

August 10, 2021 | Peter VanDorpe - Client Success Director

The insurance industry has been rapidly evolving as leading companies and insurance-tech challengers bring new technologies and models to deliver ..
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Keep On Hustlin’: Summer Incentive Program For Service Providers

July 27, 2021 | Dave Ferrick - CEO

As the country begins to take a collective sigh of relief in response to widely available COVID-19 vaccinations and eased lockdown restrictions,..
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Agero's Recall Solutions In Action

July 26, 2021 | Jeff Bohn - Product Manager

Our Recall Solutions platform, launched in February, 2021, builds on our decades of automotive experience to support customers through the entire..
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Designing and Supporting Enterprise Upgrades for roadside assistance

July 2, 2021 | Anissa Chen - Senior Product Manager

For a motor club or roadside assistance company, dispatch and case management software is a truly critical enterprise-wide system, governing all..
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Agero Introduces Tow To Repair, a Fully-Managed Direct Tow Option for Dealers, Repair Facilities and Body Shops

June 3, 2021 | Kate Patty - Public Relations Manager

Branded digital service streamlines pick up and drop off of customer vehicles, allowing providers to stay top-of-mind for both routine maintenance..
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