January 9, 2024 | 3 min read
Kate Patty - Sr. Public Relations & Engagement Marketing Manager
Agero honored among Boston’s Best Large Workplaces, marking fourth consecutive year of recognition for the company
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December 18, 2023 | 7 min read
Shana Cooper - Senior Director, Product Marketing
From gas station protocol to when to get an oil change, the majority of today’s drivers have learned the basics of how to maintain and operate vehicles through the lens of internal combustible engines. And while there have certainly been major updates and changes throughout the...
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December 8, 2023 | 4 min read
Matt Clarenson - Director of Product, Accident Management
Usage-based insurance, or UBI, is gaining traction with drivers due to the cost savings they can deliver for policyholders. These programs reportedly save drivers 10-15% annually, so it’s easy to see why they are gaining popularity. This is especially relevant considering the...
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October 12, 2023 | 5 min read
Daniel Yang - Product Manager
Most customers experience a roadside event once every 2 years. Even then, many customers don't use their roadside assistance program at all, or use an old fashioned 800 number because they forget or don't know how to use a digital option. Given the infrequent and chaotic nature...
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August 10, 2023 | 5 min read
Jake Wright - Product Marketing Manager
Our data is telling an alarming story - driving is more dangerous than ever. We have reported in the past how driving behavior changed during the pandemic, leading to a spike in fatal accidents. Today, with an increase in bodily injury claims, more severe injuries, and a...
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July 28, 2023 | 4 min read
Monica Bouchard - Senior Manager, Client Engagement Marketing
Pioneers for 50 years: Celebrating our unique combination of technology, scale, and experience in the roadside industry Reliable, brand building roadside experiences are complicated. To do it right requires technology, scale, and experience - 50 years (and counting!) to be...
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July 26, 2023 | 5 min read
Shana Cooper - Senior Director, Product Marketing
Flat tires happen all the time – every 7 seconds - 220 million flat tires in the US every year, accounting for nearly 20% of all roadside events. In fact, flat tires are the most common roadside request we receive.
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July 25, 2023 | 3 min read
Jon Myers -- Product Manager
When it comes to driving customer experience during roadside events, additional options and outreach can have a substantial impact. In fact, even if help or support is declined, simply making the offer leaves a positive impression. At Agero, we enable “Hero Moments” for your...
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June 20, 2023 | 3 min read
Dana Kinsella -- Senior Manager, Client Engagement Marketing
Water parks on hot, humid days. Taylor Swift tour dates. Food shopping on the eve of a long weekend. Excellent weather forecasted for a long July 4th weekend. What do these have in common? Volume surges, long wait times and consumer frustration.
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