Agero Insights

September 22, 2022 | Steven Fellows - Product Manager

When your team is collaborating to support your customer in an accident, ensuring that all parties have the most up-to-date accurate information is..

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September 13, 2022 | Kate Patty - Sr. Public Relations & Engagement Marketing Manager

MEDFORD, Mass. – Sept. 13, 2022 – Agero, whose leading B2B2C software and services enable auto manufacturers, insurers and others to support their..

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August 26, 2022 | Tariq Qureshi - Director of Data Science and Analytics

Big data is shaping businesses and decisions across nearly every industry. This is particularly true when it comes to supporting drivers and their..

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July 28, 2022 | Pamela Walsh, Director, Learning & Development

Our business is powered by a unique combination of people and technology, not people or technology. Our people are critical to our success and we..

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July 27, 2022 | Jeffrey Blecher - Chief Strategy & Digital Officer

There has been a rapid change in digital needs and expectations for assistance services in recent years. This has been fueled by rapid advancements..

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July 25, 2022 | Jordan Doucette - Product Marketing

We see everyday that top brands leverage many digital channels, from email to web to social, to reach consumers. But let’s dig into why that is so..

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July 20, 2022 | Tariq Qureshi - Director of Data Science and Analytics

At Agero, data drives just about everything we do. We use the terabytes of data that we gather from millions of automotive events every year to..

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July 19, 2022 | Chris Small - VP, Contact Center Operations

The terms “call center” and “contact center,” and even “customer support,” often evoke the same image for many people: a sea of cubicles with..

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June 23, 2022 | Tim Young - Vice President, Automotive Division

All tows are not created equal. In fact, tows fall into several different job class types, such as light, medium, and heavy duty; and service..

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June 20, 2022 | Jason Peters - VP, Consumer Affairs

The era of electric vehicles is coming. While they currently make up a small percentage of the overall market share, more and more EV models are..

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