Creating Positive NPS Through Engagement

September 27, 2021 | Frank Klemovitch - Senior Director, Product Management

Why NPS matters and how you can improve it NPS (Net Promoter Score) is often used as the gold standard metric for measuring customer experience...

 

Mobilizing around mobile: Increasing insurance app engagement

September 17, 2021 | Chetan Ghai - Business Leader, Insurance Roadside

Discover the critical functions and best practices that result in winning app experiences.  

 

The Roadside (Mis)Perception Problem: Why Only 1 in 3 Drivers Uses their Coverage to Resolve an Event

August 26, 2021 | Eliahu Sussman – Product Marketing Manager

Every day, our team works with service providers, industry partners, and our clients to help more than 35,000 drivers get back on the road..

 

Managing Gig Economy Fleets

August 23, 2021 | Tim Young - Vice President, Automotive Division

The nature of workforces and fleets has certainly evolved over time and today more than a third of workers in the US are part of the gig economy...

 

How to Enable Immediate Accident Response Using Telematics

August 19, 2021 | Mubbin Rabbani - Senior Director of Product Management

Mobile telematics has been a hot topic for quite a few years, and the rapid technology adoption has been further accelerated by the COVID-19..

 

Using Technology to Drive Evolution: The Metromile & Agero Story

August 10, 2021 | Peter VanDorpe - Client Success Director

The insurance industry has been rapidly evolving as leading companies and insurance-tech challengers bring new technologies and models to deliver ..

 

Keep On Hustlin’: Summer Incentive Program For Service Providers

July 27, 2021 | Dave Ferrick - CEO

As the country begins to take a collective sigh of relief in response to widely available COVID-19 vaccinations and eased lockdown restrictions,..

 

Agero's Recall Solutions In Action

July 26, 2021 | Jeff Bohn - Product Manager

Our Recall Solutions platform, launched in February, 2021, builds on our decades of automotive experience to support customers through the entire..

 

Designing and Supporting Enterprise Upgrades for roadside assistance

July 2, 2021 | Anissa Chen - Senior Product Manager

For a motor club or roadside assistance company, dispatch and case management software is a truly critical enterprise-wide system, governing all..

 

Agero Introduces Tow To Repair, a Fully-Managed Direct Tow Option for Dealers, Repair Facilities and Body Shops

June 3, 2021 | Kate Patty - Public Relations Manager

Branded digital service streamlines pick up and drop off of customer vehicles, allowing providers to stay top-of-mind for both routine maintenance..