Preparing for Summer Travel with innovation & optimization

May 10, 2022 | Chris Small - VP, Product

When it comes to car travel, summer is always busy and this summer is expected to follow suit. As we well know, when travel increases, so do flat..

 

Extending Our OEM Partnerships to Seamlessly Support Recalls

March 28, 2022 | Jeff Bohn - Product Manager

Supporting the full automotive lifecycle means supporting customers from their first test drive all the way to vehicle trade-in, with every big and..

 

How to engage with the right roadside customers at the right time

March 22, 2022 | Frank Klemovitch - Senior Director, Product Management

When a mechanical failure occurs, customers often require a tow and a repair to resolve the underlying issue. Our goal is to make this experience as..

 

Industry Solutions: Improving Efficiency with Vehicle Transport

March 14, 2022 | Rob Hawkins - Senior Product Manager

In the wake of COVID-19, a large percentage of car sales have moved online. In fact, our internal 2021 survey found that 40% of 2021 new and used car..

 

Agero’s Dana Kinsella Wins Bronze Stevie® Award In 2022 Stevie Awards for Sales & Customer Service

March 1, 2022 | Kate Patty - Public Relations Manager

Medford, Mass. – March 1, 2022 – Agero, whose leading B2B software and services enable auto manufacturers, fleets, insurers and others to support..

 

An Increased Need for Accident Management Efficiency

February 25, 2022 | Mubbin Rabbani - Senior Director of Product Management

Minimizing loss costs and expenses, cycle time, and driving a positive policyholder experience are key objectives to making any accident management..

 

How Thoughtful Roadside Implementation Leads to Successful Launch

January 11, 2022 | Richard Cammett

Standing up a new roadside program can be a daunting process. No doubt there are many steps to a successful launch, but between our proven..

 

Built In Honors Agero in Its Esteemed 2022 Best Places to Work Awards

January 5, 2022 | Kate Patty - Public Relations Manager

Company Earns Placement on Four Lists Across Boston and Bay Area

 

Enhancing Omnichannel Customer Support with a Virtual Chat Assistant

January 4, 2022 | Machu Latorre – Senior Product Manager

When supporting drivers during a roadside event, there is not one right way to ensure customers get the help they need. Instead, the best practice is..

 

Operationalizing the Exception on Swoop

December 6, 2021 | Roschelle Lowe - Group Product Manager

We know a thing or two about helping customers on the side of the road. After supporting millions of customers every year for decades, we see the..