January 13, 2022 | 3 min read
Mubbin Rabbani - Senior Director of Product Management
We work with insurers and their consumers every day to streamline the claims and accident management process to save time, frustration and money. Accident management is challenginggiven the complexityand the associated costs. These costs begin to add up even before the vehicle...
Read Full Story
January 11, 2022 | 2 min read
Richard Cammett
Standing up a new roadside program can be a daunting process. No doubt there are many steps to a successful launch, but between our proven methodology and guidance from our team of seasoned experts, Agero’s structured implementation presents clients with the managed support for...
Read Full Story
January 5, 2022 | 4 min read
Kate Patty - Sr. Public Relations & Engagement Marketing Manager
Company Earns Placement on Four Lists Across Boston and Bay Area
Read Full Story
January 4, 2022 | 3 min read
Machu Latorre – Senior Product Manager
When supporting drivers during a roadside event, there is not one right way to ensure customers get the help they need. Instead, the best practice is to offer a variety of different options so that customers can request and receive assistance in the channel they are most...
Read Full Story
December 6, 2021 | 3 min read
Roschelle Lowe - Group Product Manager
We know a thing or two about helping customers on the side of the road. After supporting millions of customers every year for decades, we see the robustness of our systems, the training of our people and the depth of our network leveraged every day, on every job. However, these...
Read Full Story
December 1, 2021 | 3 min read
Steve Moretti - VP, Consumer Engagement Marketing
ADT has been a safety and security leader for 147 years and believes that everyone deserves to feel safe. Known best for its home security services, ADT has expanded security beyond the home and now provides ways to help keep its customers safe when they’re on the go.
Read Full Story
November 30, 2021 | 3 min read
Frank Klemovitch - Senior Director, Product Management
Consumers struggle to pay for unexpected expenses, including car repair How to make repair financing accessible Access to capital for vehicle repairs is a struggle for many Americans. With the average car getting older, breakdowns and emergency repairs are likely causing more...
Read Full Story
November 19, 2021 | 4 min read
Eliahu Sussman – Director, Roadside Engagement
The automotive industry is showing no signs of slowing down, according to extensive industry research by Agero throughout 2020 and 2021. Americans are putting more miles on their vehicles than ever before, fueled by new consumer travel patterns and continued headwinds facing...
Read Full Story
November 15, 2021 | 3 min read
Jason Peters - VP, Consumer Affairs
Takata airbags are the largest recall in the history of the auto industry. Since the issue was first uncovered in 2013, 28 deaths and more than 400 injuries have been attributed to the faulty inflators which may malfunction and send shrapnel into the cabin. Over the past 8...
Read Full Story
October 14, 2021 | 5 min read
Candy Boschard - Senior Product Manager
By now, we’re all well aware that COVID-19 impacted nearly every industry worldwide. One observable impact in the auto insurance industry has been that the number of car accidents, vehicle deaths, and roadside events have all changed significantly, as have driving behaviors.
Read Full Story