New digital platform optimizes customer experience, streamlines service provider selection and delivers greater reporting transparency   Read Full Story

MEDFORD, Mass. – February 1, 2021 – Agero was presented with a Silver Stevie® Award in the “Most Valuable Response by a Customer Service Team” category in the 15th annual Stevie Awards for Sales & Customer Service for their approach to supporting front-line workers in 2020.   Read Full Story

MEDFORD, Mass. – January 12, 2021 – Agero, which offers technology-enabled breakdown and accident assistance for more vehicles than any other provider in North America, today announced its Alternative Transportation product, serviced by rideshare company Lyft, has been named a...   Read Full Story

Company Earns Placement on Built In’s 100 Best Large Companies To Work For   Read Full Story

Agero has been named a finalist in the Business Intelligence Group’s international 2020 BIG Awards for Business. Recognized for our 50 years of leadership establishing and rethinking the roadside assistance industry, including a digital transformation focused on better serving...   Read Full Story

Focus on people, technology, and process improvement delivers significant customer service results for leading driver assistance services provider   Read Full Story

Business Intelligence Group recognizes company in Executive of the Year and Team of the Year categories   Read Full Story

MEDFORD, Mass. – March 12, 2020–Agero, a market leader in software-enabled driver assistance services for automotive manufacturers and insurance providers in North America, was presented with a Bronze Stevie® Award in the Front-Line Customer Service Team of the Year category...   Read Full Story

MEDFORD, Mass. – October 14, 2019– Agero Roadside Managed Services, powered by Swoop, has been named a finalist for the 2020 Automotive News Premier Automotive Suppliers' Contribution to Excellence (PACE) Awards.   Read Full Story

Since our inception, Agero has been on a mission to safeguard consumers on the road through a unique combination of intelligent technology and human-powered ingenuity. With a focus on transforming the roadside assistance consumer experience to become increasingly transparent,...   Read Full Story