Our data is telling an alarming story - driving is more dangerous than ever. We have reported in the past how driving behavior changed during the pandemic, leading to a spike in fatal accidents. Today, with an increase in bodily injury claims, more severe injuries, and a...   Read Full Story

When a motor vehicle is involved in an accident and requires a tow, insurance carriers, service providers, and body shops all have essential roles to play. Importantly, these parties need to work together to ensure that the vehicle is recovered and repaired as quickly and...   Read Full Story

Accident coverage is a service that most drivers have but nobody wants to experience – after all, who wants to be in an accident? For 32% of drivers, the accident claims process is something they’ve never experienced. In Spring 2022, I joined the other 68% after being...   Read Full Story

When your team is collaborating to support your customer in an accident, ensuring that all parties have the most up-to-date accurate information is critical. Working with incomplete or inaccurate accident claims information greatly reduces efficiency and can lead to extended...   Read Full Story

Minimizing loss costs and expenses, cycle time, and driving a positive policyholder experience are key objectives to making any accident management program successful. In today’s landscape with higher accident severity and rising cost to rent or repair, this objective becomes...   Read Full Story

We work with insurers and their consumers every day to streamline the claims and accident management process to save time, frustration and money. Accident management is challenginggiven the complexityand the associated costs. These costs begin to add up even before the vehicle...   Read Full Story

ADT has been a safety and security leader for 147 years and believes that everyone deserves to feel safe. Known best for its home security services, ADT has expanded security beyond the home and now provides ways to help keep its customers safe when they’re on the go.   Read Full Story

By now, we’re all well aware that COVID-19 impacted nearly every industry worldwide. One observable impact in the auto insurance industry has been that the number of car accidents, vehicle deaths, and roadside events have all changed significantly, as have driving behaviors.   Read Full Story

Mobile telematics has been a hot topic for quite a few years, and the rapid technology adoption has been further accelerated by the COVID-19 pandemic. Early adopters in the insurance space have found interesting and compelling use cases for this technology, including new models...   Read Full Story

The insurance industry has been rapidly evolving as leading companies and insurance-tech challengers bring new technologies and models to deliver exceptional customer experience. This transformation also extends to claims, where streamlined digital processes offer a unique...   Read Full Story