Posts about

Accident Management (2)

August 10, 2021 | 3 min read

Using Technology to Drive Evolution: The Metromile & Agero Story

Peter VanDorpe - Client Success Director

The insurance industry has been rapidly evolving as leading companies and insurance-tech challengers bring new technologies and models to deliver exceptional customer experience. This transformation also extends to claims, where streamlined digital processes offer a unique...   Read Full Story

May 27, 2021 | 3 min read

A Service Provider Perspective: The Importance of Digital Photos

Ariel Folkerts - Digital Marketing Specialist

Documentation and taking photos during a service job is critical in the damage claims process. We spoke with Andy Parker from AnyTime Towing & Recovery in Maryville, Tennessee to learn about how he leverages digital photos in his business to save time and money, and how he gets...   Read Full Story

January 12, 2021 | 3 min read

Agero’s Alternative Transportation Product Wins 2021 BIG Innovation Award

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

MEDFORD, Mass. – January 12, 2021 – Agero, which offers technology-enabled breakdown and accident assistance for more vehicles than any other provider in North America, today announced its Alternative Transportation product, serviced by rideshare company Lyft, has been named a...   Read Full Story

November 25, 2020 | 4 min read

Alternative Transportation: Minimizing Disruption from Tow Events

Mathieu Pirio - Product Manager

Automotive mishaps that leave a vehicle disabled take place thousands of times a day across the United States. And every single time, it knocks someone’s day off course. With Alternative Transportation, we help drivers get their day back on track, quickly and easily. While...   Read Full Story

September 28, 2020 | 3 min read

In an Accident, A Picture is Worth a Thousand Words

Petya Tomova - Associate Product Manager

This post was a collaboration between Petya Tomova - Associate Product Manager & Candy Boschard - Senior Product Manager. While managing an accident scene, an early response digital solution can help reduce cycle time and claims costs. A critical component of this process is...   Read Full Story

April 15, 2020 | 5 min read

Agero Delivers New End-to-End Digital Platform to Dramatically Streamline And Improve Accident Claims Management for Insurers

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

New capabilities, integrations with claims management vendor ecosystem saves insurers time and money, and reduces insureds’ frustration, across tens of thousands of annual accident tows   Read Full Story

March 13, 2020 | 3 min read

Managing Accident Claims Cost with Storage Fee Negotiation

Mubbin Rabbani - Senior Director of Product Management

Vehicle storage and the costs that accompany it are an inescapable reality for automotive insurers.Accident scene managementpartners with deep expertise and sophisticated technology can help improve FNOL time and improve the rate of vehicle recovery at the accident scene...   Read Full Story

July 23, 2019 | 5 min read

Industry Spotlight: How Mobile Telematics Can Impact Claims

Mubbin Rabbani - Senior Director of Product Management

Hello, readers. In this Industry Spotlight we are focusing on the role and potential impact that mobile telematics can have on auto claims. This has been a hot topic in the past few months with several of our clients, and we thought this would be a good opportunity to bring...   Read Full Story

July 8, 2019 | 3 min read

Accident Scene Management: Managing Complexity

Mubbin Rabbani - Senior Director of Product Management

Accident scene management is complex. Coordinating a recovery for a non-drivable vehicle requires expertise and consideration.Key factors include ability to obtain accident details and data, equipment and expertise to safely transport vehicle, and measures and controls to...   Read Full Story

November 7, 2018 | 4 min read

Holistic Accident Solutions Are Not Just Smart, They're Becoming Necessary

Jeffrey Blecher - Chief Strategy & Digital Officer

By combining Agero’s Accident Scene Management (ASM) processes with Agero’s Driver360® smartphone-based automatic crash detection algorithms, insurers are able to save up to $3Billionof unnecessary costs while also improving the policyholder experience. In fact, this was the...   Read Full Story