By now, we’re all well aware that COVID-19 impacted nearly every industry worldwide. One observable impact in the auto insurance industry has been that the number of car accidents, vehicle deaths, and roadside events have all changed significantly, as have driving behaviors.   Read Full Story

Mobile telematics has been a hot topic for quite a few years, and the rapid technology adoption has been further accelerated by the COVID-19 pandemic. Early adopters in the insurance space have found interesting and compelling use cases for this technology, including new models...   Read Full Story

The insurance industry has been rapidly evolving as leading companies and insurance-tech challengers bring new technologies and models to deliver exceptional customer experience. This transformation also extends to claims, where streamlined digital processes offer a unique...   Read Full Story

Documentation and taking photos during a service job is critical in the damage claims process. We spoke with Andy Parker from AnyTime Towing & Recovery in Maryville, Tennessee to learn about how he leverages digital photos in his business to save time and money, and how he gets...   Read Full Story

MEDFORD, Mass. – January 12, 2021 – Agero, which offers technology-enabled breakdown and accident assistance for more vehicles than any other provider in North America, today announced its Alternative Transportation product, serviced by rideshare company Lyft, has been named a...   Read Full Story

Automotive mishaps that leave a vehicle disabled take place thousands of times a day across the United States. And every single time, it knocks someone’s day off course. With Alternative Transportation, we help drivers get their day back on track, quickly and easily. While...   Read Full Story

This post was a collaboration between Petya Tomova - Associate Product Manager & Candy Boschard - Senior Product Manager. While managing an accident scene, an early response digital solution can help reduce cycle time and claims costs. A critical component of this process is...   Read Full Story

New capabilities, integrations with claims management vendor ecosystem saves insurers time and money, and reduces insureds’ frustration, across tens of thousands of annual accident tows   Read Full Story

Vehicle storage and the costs that accompany it are an inescapable reality for automotive insurers.Accident scene managementpartners with deep expertise and sophisticated technology can help improve FNOL time and improve the rate of vehicle recovery at the accident scene...   Read Full Story

Hello, readers. In this Industry Spotlight we are focusing on the role and potential impact that mobile telematics can have on auto claims. This has been a hot topic in the past few months with several of our clients, and we thought this would be a good opportunity to bring...   Read Full Story