The most commonly cited frustration for roadside assistance customers is the amount of time between placing their request to when a service provider arrives. Agero consistently works to deliver best-in-class wait times by growing our network of vetted, background-checked service...   Read Full Story

Partnership Focuses On Collaboration Across Industries to Prevent Fraud   Read Full Story

Every year, more than 100 million drivers experience a roadside event. While it may be tempting to try and resolve the issue yourself, the truth of the matter is that DIYing a roadside fix is now more complicated than ever. Today’s vehicles are more complex, requiring the proper...   Read Full Story

Agero’s market leadership and innovation for EV roadside solutions were key drivers in Ford Motor Company’s decision to renew the partnership.   Read Full Story

As common as vehicle breakdowns are, what's typically overlooked are the dangers associated with roadside events. To ensure you stay as safe as possible and to protect others both on and off the road, here are some tips to follow the next time you have a vehicle disablement...   Read Full Story

Every year, Agero conducts a benchmark study to learn more about the evolving roadside landscape to better service our clients and their customers. In our 2023 benchmark research, we surveyed over 2,500 drivers to uncover more about the frequency of roadside events and how...   Read Full Story

The health and strength of our network of independent service providers are vital to our ability to quickly and safely take care of your customers. Today our network is stronger and more agile than ever before, with more than 99% of our jobs completed by in-network providers,...   Read Full Story

To learn more about the evolving roadside landscape, Agero conducts a benchmark study which surveys over 2,500 drivers to get a pulse not only on event predictors, type, and frequency--but also what drivers think and feel about roadside coverage.   Read Full Story

At Agero, roadside isn’t just our business; it’s our passion. With over 240 million drivers traveling across America’s roadways in 2023 alone (and with the number of drivers continuing to grow each year), we understand the importance of not only providing timely assistance to...   Read Full Story

From frustration to delight: How a roadside event can become a brand and relationship building opportunity for dealers. Just over one in two drivers (and even more for battery electric vehicles) will experience a roadside event each year – from a flat tire, a dead battery, a...   Read Full Story