Posts about

Roadside (5)

August 18, 2020 | 3 min read

How Data Defines Agero’s Network Strategy

Thea Ferro - Director, Service Network

Agero has always been at the forefront of the roadside assistance industry, and one of the defining factors that consistently sets us apart from our competitors is our access to data and our service provider network. We track, measure, and qualify over 12 million events per...   Read Full Story

June 22, 2020 | 3 min read

Product Feature: Provider Software API

Mary Reese - Senior Product Manager

Our associates work around the clock to get drivers back on the road after a breakdown or accident. Fortunately, we don’t need to do this alone. Agero is part of an incredible ecosystem of roadside service providers, repair shops, dealerships, and software companies who, along...   Read Full Story

May 27, 2020 | 2 min read

Root Insurance: Roadside for An Insurance Innovator

Steve Medeiros - VP, Insurance Market

Root Insurance, founded in 2015, set out to make car insurance fair. The status quo for car insurance rates, based on a driver’s age, vehicle and mileage, had remained largely unchanged since 1937. These demographic factors were based on the fundamental assumption that who the...   Read Full Story

May 14, 2020 | 5 min read

COVID-19 Is Accelerating Digital Usage. Roadside Is Ready.

Beth Davidson - Chief Marketing Officer

As the coronavirus pandemic creates disruptions across the United States, consumers of all ages are facing a new normal. With social distancing measures, widespread remote work, and shuttered stores and public institutions, the ways that Americans go about their lives is...   Read Full Story

May 12, 2020 | 4 min read

Tow Companies Are Changing Everything About EV Ownership with Limited-Time Free Mobile EV Charging

Kate Patty - Sr. Public Relations & Engagement Marketing Manager

Atlas Towing and G1 Towing, in partnership with Agero, to Launch Test Program Offering Free Mobile Roadside Charging for Electric Vehicles, with SparkCharge Technology   Read Full Story

April 24, 2020 | 3 min read

Providing Roadside in a Pandemic

George Horvat - Chief Operations Officer

These last few months have had an unprecedented impact on our communities, our families, our economies, and frankly, our basic sense of normalcy. Yet through it all, essential workers, everyday heroes, and even consumers seeking groceries or medical care have taken to the roads,...   Read Full Story

March 9, 2020 | 3 min read

Roadside 'round The World

Alejandro Alvarado - Senior Director, Corporate Strategy & New Business Development

Throughout Agero’s 45+ year history, we have partnered with global brands to deliver roadside to their North American consumers. With the acquisition of Swoop and the release ofSwoop Dispatch Management, we are thrilled with the opportunity to support roadside consumers...   Read Full Story

February 19, 2020 | 2 min read

Roadside and Fleets with Fleet Response

Rameen Satar - Director of Client Services

Every year there are more than 70 million roadside events in the U.S. A recent analysis of theeconomic impact of roadsidefound that more than 260 million work hours are lost due to roadside events. For fleet businesses, roadside events impact both productivity and revenue,...   Read Full Story

January 20, 2020 | 4 min read

Consumer Insights: When It Comes to Vehicle Breakdowns, There Is No Magic Formula

Shana Cooper - Senior Director, Product Marketing

We are serious about our mission to help drivers get their days back on track after a breakdown. By fulfilling this promise we not only make a meaningful difference for drivers who are having a truly bad day, we also help our insurance and automotive clientsbuild customer...   Read Full Story

January 15, 2020 | 3 min read

Product Update: Agero Dashboard

Swathi Shenoy - Senior Product Owner

Agero Dashboard provides access to complete visibility and rich reporting for your roadside events. With this tool, you and your team can review case details, stats, customer feedback, and live maps. This empowers you to analyze how your customers are using roadside in...   Read Full Story