Posts about

Roadside (5)

November 25, 2020 | 4 min read

Alternative Transportation: Minimizing Disruption from Tow Events

Mathieu Pirio - Product Manager

Automotive mishaps that leave a vehicle disabled take place thousands of times a day across the United States. And every single time, it knocks someone’s day off course. With Alternative Transportation, we help drivers get their day back on track, quickly and easily. While...   Read Full Story

November 10, 2020 | 1 min read

Agero Finalist in Company of the Year Awards Program

Kate Patty - Lead, Network Engagement

Agero has been named a finalist in the Business Intelligence Group’s international 2020 BIG Awards for Business. Recognized for our 50 years of leadership establishing and rethinking the roadside assistance industry, including a digital transformation focused on better serving...   Read Full Story

October 28, 2020 | 3 min read

Security & Privacy Product Updates

Roschelle Lowe - Group Product Manager

This post was a collaboration between Roschelle Lowe, Senior Product Manager, and Swathi Shenoy, Senior Product Analyst.   Read Full Story

September 29, 2020 | 4 min read

Agero & SparkCharge: Powering up stranded electric vehicles

Alejandro Alvarado - Senior Director, Corporate Strategy & New Business Development

With electric vehicles poised to be the future of the automotive industry, we are leading the charge to develop solutions that solve critical pain points across the entire vehicle lifecycle of the next generation of cars and trucks. Even though battery-powered electric vehicles...   Read Full Story

August 18, 2020 | 3 min read

How Data Defines Agero’s Network Strategy

Thea Ferro - Director, Service Network

Agero has always been at the forefront of the roadside assistance industry, and one of the defining factors that consistently sets us apart from our competitors is our access to data and our service provider network. We track, measure, and qualify over 12 million events per...   Read Full Story

June 22, 2020 | 3 min read

Product Feature: Provider Software API

Mary Reese - Senior Product Manager

Our associates work around the clock to get drivers back on the road after a breakdown or accident. Fortunately, we don’t need to do this alone. Agero is part of an incredible ecosystem of roadside service providers, repair shops, dealerships, and software companies who, along...   Read Full Story

May 27, 2020 | 2 min read

Root Insurance: Roadside for An Insurance Innovator

Steve Medeiros - VP, Insurance Market

Root Insurance, founded in 2015, set out to make car insurance fair. The status quo for car insurance rates, based on a driver’s age, vehicle and mileage, had remained largely unchanged since 1937. These demographic factors were based on the fundamental assumption that who the...   Read Full Story

May 14, 2020 | 5 min read

COVID-19 Is Accelerating Digital Usage. Roadside Is Ready.

Beth Davidson - Chief Marketing Officer

As the coronavirus pandemic creates disruptions across the United States, consumers of all ages are facing a new normal. With social distancing measures, widespread remote work, and shuttered stores and public institutions, the ways that Americans go about their lives is...   Read Full Story

May 12, 2020 | 4 min read

Tow Companies Are Changing Everything About EV Ownership with Limited-Time Free Mobile EV Charging

Kate Patty - Lead, Network Engagement

Atlas Towing and G1 Towing, in partnership with Agero, to Launch Test Program Offering Free Mobile Roadside Charging for Electric Vehicles, with SparkCharge Technology   Read Full Story

April 24, 2020 | 3 min read

Providing Roadside in a Pandemic

George Horvat - Chief Operations Officer

These last few months have had an unprecedented impact on our communities, our families, our economies, and frankly, our basic sense of normalcy. Yet through it all, essential workers, everyday heroes, and even consumers seeking groceries or medical care have taken to the roads,...   Read Full Story